Customer Success Manager
Royal Leamington Spa, England, United Kingdom
Verisk
results are achieved. Co-ordinating and managing the project through the customer lifecycle including initial pre sales solution meetings, PoCs, specifications, contracting, UAT and go live. Owning the customer onboarding and customer project process for UK and Ireland* deliveries. Being the central point of contact for the customer for any queries they have during the implementation. This contact … point will be handed across to the support team once the project is live. Being the first point of contact, for sales, for new customer onboarding implementations. Owning the delivery of complex customer projects for the UK and Ireland. Working with The Product Manager to elicit, analyse and specify requirements for any related product enhancements ( including compliance ) and More ❯
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