Customer IT Support Manager
- Hiring Organisation
- The HBP Group
- Location
- Peterborough, England, United Kingdom
Ensure structured, professional, and consistent service delivery Operational and Service Excellence • Maintain oversight of ticket queues, workload prioritisation, and team performance • Ensure smooth onboarding and handover of customers into support • Drive root cause analysis and long term service improvements • Ensure governance, reporting accuracy, and operational consistency Performance ...