Service Delivery / Customer Support Manager - ERP, SaaS, Tech
- Hiring Organisation
- Recruitment Revolution
- Location
- Peterborough, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £55,000
develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores Own customer onboarding alongside Professional Services; from go-live through to real adoption and value Act as the senior escalation point for complex or high-impact … term customer success. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed ...