Associate Professional Services Consultant
Leeds, England, United Kingdom
LexisNexis Risk Solutions
your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a … way that will best enable customers to achieve their objectives Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements One of the below: Experience of implementing & configuring bespoke customer SaaS … Ability to work closely with customers at all levels, investigator to C Suite Have ability to handle multiple streams of work simultaneously Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Learn more about the LexisNexis Risk team and how we work here More ❯
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