8 of 8 Client Onboarding Jobs in West Yorkshire

running a requirements workshop with a facilities manager as you are reviewing a sprint backlog or presenting a delivery update to a board-level client? We're exclusively partnering with a fast-growing B2B SaaS business to find a Product Lead to own their CAFM Reactive Helpdesk product — complete … sitting at the intersection of Product Management, Business Analysis and Delivery — leading two Product Managers, owning the roadmap, and driving structured project delivery across client onboarding and platform development. What You'll Own The end-to-end CAFM helpdesk/FSM product roadmap, balancing client need ...

implementation and support methodologies that are industry best practice and consistent where possible across the team Drive a smooth and high-quality onboarding experience for our customers onto Microsoft 365 and 3rd party workplace solutions Work across the technical landscape to ensure the right technologies, processes, and standards ...

create structured learning programmes that drive customer adoption, platform engagement, and long-term success. Key Responsibilities Lead customer adoption across the platform. Design onboarding programmes and customer learning journeys. Build training content, user guides, videos, workshops, and webinars. Create a scalable LMS and customer education function. Deliver virtual ...

create structured learning programmes that drive customer adoption, platform engagement, and long-term success. Key Responsibilities Lead customer adoption across the platform. Design onboarding programmes and customer learning journeys. Build training content, user guides, videos, workshops, and webinars. Create a scalable LMS and customer education function. Deliver virtual ...

Maintaining accurate records of support cases, technical issues and resolutions. Carrying out proactive system checks and preventative maintenance where required. Supporting system implementations, customer onboarding and technical improvement projects. Attending customer sites on an ad-hoc basis where an issue requires additional hands-on technical support. What experience ...

+ Benefits | West Yorkshire (Hybrid) Lead a billing team. Protect revenue. Shape how a growing tech services business gets paid. Our client is a fast-growing, award-winning technology and managed services provider, trusted by organisations to deliver secure, high-performing IT and telecoms solutions. As they continue … assurance activity and identifying revenue leakage. Handling complex customer billing scenarios and exceptions. Partnering with Commercial, Operations, Projects and Finance to ensure seamless customer onboarding and billing. Building out billing processes, controls and KPIs that scale with the business. Producing management reporting and billing analysis using advanced Excel. ...

adoption and become confident users. Role overview As our Customer Learning Manager, you'll be responsible for creating a structured, engaging approach to customer onboarding and ongoing education. The successful candidate will take what can be a complex platform and make it easy to understand, building training programmes … resources that work for different users, whether they're administrators, operators or managers. Your responsibilities will include: Training & Onboarding Designing structured customer onboarding programmes that align with implementation timelines. Delivering engaging live and recorded training sessions. Providing on-site training, onboarding and workshops ...

will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Customer Experience Representative – Part-time Our client, a fast-growing IT and Communications managed services provider, is looking for a Customer Experience Representative to join their team part-time, 2.5 days … join a dynamic, fast-paced environment, acting as the primary point of contact for a portfolio of customers — owning their experience from onboarding through to day-to-day support and issue resolution. The Role You'll be the voice of the customer within the business, proactively engaging clients ...