Customer Support Engineer
Weymouth, England, United Kingdom
The Airedale Group
through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join … users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT and kitchen appliance system performance and report on key metrics. Assist in customer onboarding and training on IoT system usage. Proactively identify any issues within the data and maintain tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly More ❯
Posted: