1 of 1 Cloud Security Jobs in Bedfordshire

a Tier 3 Engineer to join our team. You will will provide technical support for a variety of products and services with the main focus of Managed Networks and Security, Unified Communication and fixed connectivity supplied to our customers. Key Responsibilities as a Tier 3 Engineer: Remotely support and identify issues affecting customer systems and services, then perform top … levels of prospect and customer satisfaction. Ensure that all company processes, procedures, and standards are adhered to at all times. Provide support for core business products such as Touch Cloud, Touch Secure and Touch Technology Provide support for key business processes such as Pre-Sales, ROCO, Service Transition, and Service Management and Reporting. Provide ownership of operational processes and … CCIE Aruba CCCP Expert level Radius Experience, including Cisco ISE, Aruba ClearPass Process Management ITIL is highly desirable Experience and Knowledge: A minimum of five years providing network/security solutions in a technical support role to a high technical level or have graduated in an IT related subject, complimented by a minimum of three years experience. Experience with More ❯