3 of 3 Coaching Jobs in Lanarkshire

resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such ...

guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer ...

your first year. Training & Development - Every member of the team will be given a personalised training and development plan. This includes classroom training, workshops, coaching sessions & role plays - all facilitated by senior members of the team that have been successful in the industry for a number of years. Progression - This ...