Team Leader - Customer Communications
- Hiring Organisation
- ADAPTABLE RECRUITMENT LTD
- Location
- Liverpool, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
performing customer communications team Provide coaching, regular feedback, and structured performance management Conduct 1:1s, reviews, and development planning Foster a positive, engaged, and collaborative team culture Customer Experience Ensure all customer enquiries are managed end-to-end Promote a first-response resolution approach Maintain high standards … handling complaints and complex cases Familiarity with QA frameworks and performance metrics What's on Offer Competitive starting salary from £34,917 Supportive and collaborative working environment Strong focus on employee wellbeing and development Opportunity to make a meaningful impact within a purpose-led organisation ...