Service Desk Team Leader
- Hiring Organisation
- Advania UK
- Location
- Milton Keynes, Buckinghamshire, UK
- Employment Type
- Full-time
improvement plans and proactive managementImproving operational control by implementing effective management of ticket queues, backlog, workload balancing, escalations, and service desk processesPromoting a culture of accountability, collaboration, customer focus, and continuous improvement across the teamEstablishing effective communication and collaboration with other teams to support seamless service delivery ...