Customer Service Advisor / Retention Agent
- Hiring Organisation
- AWD online
- Location
- Altrincham, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £31,228 per annum, OTE
Advisor/Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre …/Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection handling, relationship management and commercial awareness. You will work within a busy call centre environment, supporting customers with cancellations, home moves and package changes while delivering a positive customer ...