Head of Service Delivery
- Hiring Organisation
- Be-IT Resourcing
- Location
- Clarkston, Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
stakeholder management, communication, and customer engagement skills Experience managing SLAs, service contracts, and escalations Strong analytical and reporting skills Hands-on experience with Zendesk Commercial awareness and understanding of cost-to-serve models Desirable Degree in Business, IT, Management or similar Experience in regulated environments Familiarity with ...