Service Delivery Analyst
Bathgate, Scotland, United Kingdom
Dacoll Ltd
1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful … term objectives Understanding and experience of operating in an ISO accredited environment Able to achieve Security Clearance to NPPV3 and SC Levels Desirable: Project management experience Negotiation skills and commercial awareness Experience of developing and maintaining a Service Catalogue and SLAs; Ability to understand and explain IT solutions and issues to a non-technical audience is critical Apply More ❯
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