within the IT team, overseeing the helpdesk function that is the entry point for all issues, problems and requests. You will own major incident management, problem management, and change management processes. You will be the driving force behind continual service improvement, ensuring all services are underpinned by … robust ITIL practices and aligned to our strategic and operational goals. Key Responsibilities: Leadership and Team Management Lead and develop the IT Helpdesk team across all tiers (L1, L2, L3) ensuring seamless end-to-end support of the highest quality. Build a team to support the Institute’s long … and customer expectations with a white-glove approach. Champion service excellence and user satisfaction through proactive engagement and feedback mechanisms. Incident, Problem and Change Management Act as the owner for Major Incident Management, ensuring timely resolution and effective communication during incidents. Lead root cause analysis and Problem ManagementMore ❯
within the IT team, overseeing the helpdesk function that is the entry point for all issues, problems and requests. You will own major incident management, problem management, and change management processes. You will be the driving force behind continual service improvement, ensuring all services are underpinned by … robust ITIL practices and aligned to our strategic and operational goals. Key Responsibilities: Leadership and Team Management Lead and develop the IT Helpdesk team across all tiers (L1, L2, L3) ensuring seamless end-to-end support of the highest quality. Build a team to support the Institute's long … and customer expectations with a white-glove approach. Champion service excellence and user satisfaction through proactive engagement and feedback mechanisms. Incident, Problem and Change Management Act as the owner for Major Incident Management, ensuring timely resolution and effective communication during incidents. Lead root cause analysis and Problem ManagementMore ❯
systems as well as ensuring that all of our existing ones are maintained, reliable and resilient. You will be also responsible for the installation, configuration and operation of the applications running on those systems. You will have the opportunity to work with a diverse range of technologies including but … scripts to increase system efficiency and reduce repetitive manual tasks. Manage and maintain existing Linux based servers, both on-prem and cloud hosted, including management of security patches, distribution upgrades and configurationmanagement systems/codebases, installation/configuration/operation of the applications running on … critical systems. Work on innovative projects which would improve workflow and processes within the department and wider company. Knowledge & Skills Essential knowledge and experience ConfigurationManagement Systems – Puppet/Ansible Source Control - Git Linux Administration – CentOS ideally, but any Linux/Unix Virtualization – VmWare/Veeam Monitoring Systems More ❯
Knowledge of best practices regarding continuous Integration/Delivery Pipelines (Jenkins or similar) Experience in setting up Test Automation Frameworks (Selenium, Cucumber, REST Assured) Configuration As Code (e.g. Jenkinsfile, Ansible or similar) Continuous Inspection Tooling (for example SonarQube) Sound understanding of DevOps principles, practices and philosophy Experience in Spring … Software lifecycle automation and best practices Problem solving complemented by good analytical and reasoning abilities Aware of security concerns and best practices Deployment and management of large-scale systems Desirable skills include: Cloud Providers (Azure, AWS) ConfigurationManagement Tooling (GitLab or similar) Project/Issue Management … join our team-one of the largest IT and business consulting services firms in the world. Skills .NET C# GitLab Java Leadership Mobile Application Management PowerShell Spring Boot SQL Server Reference Click here to apply More ❯
we would love to see knowledge and understanding to discuss further would be: Virtualization - platforms such as Vmware/Redhat Openshift Kubernetes and Docker ConfigurationManagement Systems Puppet/Ansible Linux Administration redhat family OS, including RHEL, Alma and some legacy CentOS Core internet applications protocols DHCP/…/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events More ❯
we would love to see knowledge and understanding to discuss further would be: Virtualization - platforms such as Vmware/Redhat Openshift Kubernetes and Docker ConfigurationManagement Systems – Puppet/Ansible Linux Administration – redhat family OS, including RHEL, Alma and some legacy CentOS Core internet applications protocols – DHCP/…/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events More ❯
oxford district, south east england, united kingdom Hybrid / WFH Options
SUMMER-BROWNING ASSOCIATES LIMITED
Proficiency in Oracle Database PL/SQL Experience in supporting and integrating the Oracle Business Intelligence Application (OBIA) Familiarity with BIACM (Business Intelligence Application ConfigurationManagement) and BIACM Load Plan Generation and Management Experience with the Oracle Data Integrator (ODI) tool for support and development Experience in More ❯
to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions … DNS, DHCP, TCP/IP, routing, switching, HTTP) Good troubleshooting skills at all levels, from application to network to host PREFERRED QUALIFICATIONS Knowledge of configurationmanagement systems, such as: Puppet, Chef, Ansible, or related systems Experience in a production environment Experience of monitoring frameworks (such as CloudWatch, Datadog More ❯
network protocols such as PXE, DHCP, DNS, CIFS and NFS Knowledge of low latency network technology such as Infiniband would be useful Experience of configurationmanagement systems such as Ansible or Puppet would be useful Lack of experience in any of the above will not rule you out More ❯
network protocols such as PXE, DHCP, DNS, CIFS and NFS Knowledge of low latency network technology such as Infiniband would be useful Experience of configurationmanagement systems such as Ansible or Puppet would be useful Lack of experience in any of the above will not rule you out More ❯
Description: We are seeking an experienced Microsoft Defender for Endpoint with in-depth expertise in configuring and managing systems using Microsoft's System Center Configuration Manager (SCCM) and Microsoft Intune. The ideal candidate will possess certification in both SCCM and Intune, along with a proven track record of successful … Policies for devices within SCCM and Intune environments. Develop comprehensive SCCM/Intune deployment plans tailored to meet organizational requirements. Create SCCM/Intune configuration design documentation and implement necessary configurations based on project specifications. Provide administration and troubleshooting support for both SCCM and Intune environments, resolving issues promptly … environment upgrades, ensuring smooth transitions and minimal downtime. Qualifications and Experience: Proven experience as an SCCM and Intune Consultant, with a strong understanding of configurationmanagement and deployment practices. Proficiency in designing and implementing Endpoint Protection Policies for devices. Experience of scripting in PowerShell . More ❯