Incident Manager
- Hiring Organisation
- Ubique Systems
- Location
- Glasgow, Scotland, United Kingdom
Description Role: Incident/Problem/Defect Management Lead Who are we looking for? Looking for a strong Incident/Problem/Defect Management Lead for Live Running Applications with ITIL/ITSM skills and certification who has proven track record of leading and Supporting Live Running Applications … which are built in Curam platform. Technical Skills: Own and manage the incident management process in line with ITIL best practices. Act as the primary coordinator for major/high-priority incidents. Ensure timely identification, logging, prioritization, escalation, and resolution of incidents. Lead incident bridge calls and coordinate cross ...