locations. * Adept at driving consensus amongst senior stakeholders. Ability to synthesize and communicate complex concepts/challenges in a simple, fact driven manner to drive decisions. * Excellent negotiation and conflictresolution skills. * Adaptability - Flexibility to adjust to changing situations and technologies. * Ability to foster a collaborative working environment across teams and effectively manage relationships with key stakeholders at … locations. * Adept at driving consensus amongst senior stakeholders. Ability to synthesize and communicate complex concepts/challenges in a simple, fact driven manner to drive decisions. * Excellent negotiation and conflictresolution skills. * Adaptability - Flexibility to adjust to changing situations and technologies. * Ability to foster a collaborative working environment across teams and effectively manage relationships with key stakeholders at More ❯
relationship with key stakeholders?. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.? Facilitate discussion, decision making and conflictresolution within the team. Coordinate sprints, retrospective meetings and daily stand-ups, Coach team members in Agile Scrum frameworks. Facilitate internal communication and effective collaboration.? Work with external More ❯
Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in service … coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing). • Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement … Ensure progress and satisfaction through NPS and CSAT scores, consulting with relevant colleagues if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines. • Understand any gaps in the market or improvements to products needed due to feedback from customers to drive evolution • Collaborate with the rest of the More ❯
e.g. Miro, Mural Communication and Personal Attributes Customer focused approach. Articulate with effective written, interpersonal and analytical skills. Team leader, player and collaborator. Ability to delegate appropriately and effectively. Conflictresolution through negotiation. Resilient, with the ability to work well under pressure. Influencing skills and attention to detail. Consistently demonstrates a proactive approach to problem solving. Carbon60, Lorien More ❯
support for major initiatives. Strong sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Excellent influencing, relationship and conflictresolution skills. Strong third-party management skills, working closely with sourcing and vendor managers. Excellent verbal and written communication skills, including the ability to explain technical concepts and More ❯
Commerce implementations. Hands-on experience managing native Android & iOS mobile application delivery. Experience managing multi-million-pound programmes and large distributed teams. Skilled in stakeholder engagement, executive communication, and conflict resolution. Familiarity with both Agile and Waterfall delivery methodologies. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
ABR
develop the team around them. An ‘outside the box’ thinker! We are seeking someone who brings new ideas and the confidence to execute them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. More ❯
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
develop the team around them. An ‘outside the box’ thinker! We are seeking someone who brings new ideas and the confidence to execute them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. More ❯
Vulnerability Management Expertise in defining and then governing the delivery of security contractual/business outcomes and know how to influence/negotiate technical outcomes with 3rd parties, including conflictresolution due to changing priorities. Experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF More ❯
Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Michael Page HR
As Senior HR Business Partner - GTM/Sales, you will be a key strategic partner to the Go-To-Market (GTM) leadership team, providing HR expertise to support the growth of the business. You will focus on driving talent management More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
Undisclosed
Business Analyst (API/ETL) Business Analyst (API/ETL) The location of the role is Northampton (hybrid working) . The duration of the contract is 4 months . The pay rate on offer is £350 - £370 per day (via More ❯
About Us Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods and people. We are home to some of the world's leading experts on More ❯