scoping Providing sales and proposals engineering support Case studies and website content creation Chairing project meetings Customer support Skills training for & supervision of Junior Project Engineers Quality control enforcement Conflictresolution RELATIONSHIPS Reports To: Head of Systems Engineering Instructions from: Head of Systems Engineering, Divisional Director - Systems Integration Liaises With: Proposals Team, Project Team, Sales Team ESSENTIAL REQUIREMENTS More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
Experience using service desk/ticketing platforms (e.g., ServiceNow, Freshservice, HaloITSM) Leadership and Management - Proven experience in managing a service desk or technical support team Strong stakeholder communication and conflictresolution skills Experience setting and tracking SLAs, KPIs, and team goals Hands-on support background (ideally up to 3rd line) Preferred - ITIL v3/v4 Foundation (or above More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Experience using service desk/ticketing platforms (e.g., ServiceNow, Freshservice, HaloITSM) Leadership and Management - Proven experience in managing a service desk or technical support team Strong stakeholder communication and conflictresolution skills Experience setting and tracking SLAs, KPIs, and team goals Hands-on support background (ideally up to 3rd line) Preferred - ITIL v3/v4 Foundation (or above More ❯
meet DWIGHT, is a SaaS start-up that sells an AI tool into the recruitment industry. Our tool automates all back & mid-office activities, saving firms heaps of money, time and ensures complete efficiency and accuracy. Our product is making More ❯
Here at The Mick George Group we are looking for a Project/Site Manager in our Earthworks Division. Job Overview: The Site Project Manager is responsible for overseeing the day-to-day operations of construction sites, ensuring that projects More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Corecruitment International
The Role: Help Desk and Customer Support Manager Location: Peterborough Salary: £45,000 pa + Benefits I am working with a market leader in the supply and servicing of industrial equipment. We are seeking a dynamic and experienced Help Desk More ❯