1st Line Service Desk Engineer
Lincolnshire, United Kingdom
IntaPeople
resets and printer issues to basic Office 365 and network support. You ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience … desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You ll be joining a professional, well-run team where support means more More ❯
Employment Type: Permanent
Salary: GBP 24,000 - 25,000 Annual
Posted: