3 of 3 ConnectWise Jobs in the Thames Valley

need to demonstrate they have the ability to troubleshoot server performance, network connectivity, and application service issues, have familiarity with monitoring tools such as ConnectWise RRM, SolarWinds, PRTG, Datto, LogicMonitor or similar. With incident management experience and excellent communication skills. A starting salary of up to £35,000 plus benefits ...

environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver … excellent customer service via phone, email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT Mananaged Services Provider Strong communication and customer service skills Confidence ...

ledger invoices are completed accurately and to stringent deadlines. Accountabilities Include: Knowledge & Key Skills Project Setups in CW, check Client POs Raise invoices on ConnectWise once Ready to invoice emails received. Email invoices to customers from ConnectWise Client Monthly statements from Sage Sales Invoicing report weekly & month … each month. Maintenance spreadsheet. Reconcile Invoices in Advance on Sage Training PL on customer portals & processes for holiday cover Update EU rate in ConnectWise for Labour & B Labour costs & sales Other Responsibilities: Managing rebate schemes & reporting to MD & FM. Holiday cover Raising ad-hoc invoices, e.g. marketing costs, Updating balance ...