1 to 25 of 43 ConnectWise Jobs in the UK

paced multi-client IT environment. Solid knowledge of: Microsoft 365, Azure, Windows Server, Intune, Entra ID Networking fundamentals (DNS, firewalls, VPNs, VLANs) RMM/PSA tools such as NinjaOne, ConnectWise, Datto Excellent client-facing skills with a strong focus on communication and service delivery. Self-starter with the ability to manage field and remote work independently. Must be currently living More ❯

Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company’s security services). Strong scripting/automation skills (PowerShell, etc.) for process improvement. More ❯

virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of scripting tools (PowerShell) Knowledge of domains, basic web hosting, SPF, DNS, installing SSL's Experience of break-fix/upgrading hardware Good knowledge of More ❯

virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of scripting tools (PowerShell) Knowledge of domains, basic web hosting, SPF, DNS, installing SSL's Experience of break-fix/upgrading hardware Good knowledge of More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Azure, Windows Server, Active Directory, Intune Networking, DNS, DHCP, Group Policy Backup and recovery (Veeam, Datto) Virtualisation (VMware, Hyper-V) Familiarity with ITIL best practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our More ❯

and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance Training plan & paid study time 25 days’ holiday + Bank Holidays Family-friendly flexibility Excellent career progression opportunities Free parking More ❯

environment . Strong knowledge of Windows (and ideally some Linux) operating systems, networking fundamentals , and cloud platforms such as Microsoft 365 and Azure . Familiarity with ITSM tools (e.g., ConnectWise, ServiceNow, or similar). Excellent troubleshooting skills across hardware, software, and network infrastructure. Confident communicator with strong customer service skills. Self-motivated, organised, and capable of managing multiple client engagements. More ❯

Support tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Support tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Support Tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

SLAs Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What’s Next? If you’re an experienced Service Desk professional looking to lead a capable team delivering secure More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Full UK driving licence and access to a vehicle. Desirable Experience - Knowledge of Energy or Policing sector operations. - Experience with Microsoft 365, Azure, networking, and monitoring tools. - Familiarity with ConnectWise ITSM/PSA systems. - Relevant certifications (Microsoft, Networking, ITIL). Why Apply? As a Service Desk Manager , you'll play a crucial role in leading a capable team delivering secure More ❯

Clearance. Driver’s license and access to own vehicle. ⭐ Bonus Skills Familiarity with Energy or Police sector operations. Experience with Microsoft 365, Azure, networking, and monitoring tools. Exposure to ConnectWise ITSM/PSA system. Relevant certifications (Microsoft, Networking, ITIL). 🏢 About the Client Our client is a UK-based Managed Service Provider delivering secure, critical IT services to organisations in More ❯

teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯