23 of 23 ConnectWise Jobs in the UK excluding London

IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯

for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯

Firewall, and Networking support VoIP support and configuration IT hardware support (laptops, desktops, printers, routers, UPS) Endpoint security and cybersecurity best practices Experience with ConnectWise Automate and Manage Troubleshooting, problem-solving, and client-facing skills This is a fantastic opportunity for IT professionals ready to bring their expertise into a More ❯

Firewall, and Networking support VoIP support and configuration IT hardware support (laptops, desktops, printers, routers, UPS) Endpoint security and cybersecurity best practices Experience with ConnectWise Automate and Manage Troubleshooting, problem-solving, and client-facing skills This is a fantastic opportunity for IT professionals ready to bring their expertise into a More ❯

V/VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you’re an experienced Service Desk Engineer looking to take the next step in your career, we More ❯

Cisco Products: Jabber, WebEx, AnyConnect VPN, Call Manager CUCM ), JAMF (Mac deployment), Active Directory, Shared drive/Folder permissions understanding & troubleshooting, Bitlocker MBAM, Labtech ConnectWise, SCCM, Video & Audio Conferencing administration, Apple iOS, Android, 2FA/MFA mobility support & VOIP connectivity troubleshooting, LAN connectivity troubleshooting, Mimecast, Intune, network printer support. Qualifications More ❯

UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning More ❯

UK driving licence Nice to Have: • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯

UK driving licence Nice to Have: •Experience in IT support (ideally 3 years or more) •Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM •Exposure to firewalls such as Sophos, Cisco or Ubiquiti •Experience with Datto, Veeam, ShadowProtect, ESET •Industry certifications and a willingness to continue learning More ❯

to prioritize and manage multiple tasks in a fast-paced environment. Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft Fundamentals Experience using ConnectWise Control and Manage (PSA) Experience creating and documenting knowledge base articles What we will offer you Competitive salary (DOE) Free office snacks 1 Week Christmas More ❯

Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home More ❯

Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯

Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯

in cloud systems, networking, enterprise software, and endpoint management. Preferred Qualifications: •Certifications: ITIL, Microsoft, CompTIA, Cisco, or cybersecurity. •Tools: Microsoft 365, Service Desk Plus, ConnectWise, Citrix, ERP platforms. What You Bring: •Service-driven leadership style with strong technical skills. •Ability to manage teams and vendors, delivering secure and scalable IT More ❯

of Microsoft 365, Azure, Windows Server, and networking A genuine passion for automation and improving technical processes (PowerShell, scripting, Logic Apps) Strong experience with ConnectWise (ticketing, RMM, and documentation systems) Excellent communication skills and the confidence to lead client discussions and mentor junior team members A proactive and strategic mindset … Policy, DNS, DHCP, file services) Networking - Meraki, DNS, DHCP, VPNs, firewalls, switching/routing Automation & Scripting - PowerShell, Logic Apps, runbooks (desirable but not essential) ConnectWise - PSA, ticketing, RMM (essential experience) If you're ready to be apart of an amazing, ethical MSP where you will be playing an integral role More ❯

Second Line Support Engineer - MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady More ❯

email and telephone support calls for our maintenance clients referring more complex issues to the Lead engineer To actively manage maintenance tickets within the ConnectWise ticketing platform. To provide out of hours and weekend support on an occasional basis if required. To take an active role in completing maintenance reports More ❯

the business. Maintain and update company policies and procedures, ensuring compliance with industry regulations, health & safety, ISO 27001 and GDPR standards. Implement and manage ConnectWise PSA updates and system changes. Maintain accurate records of contracts, assets, and renewal dates internally and for clients, ensuring compliance with service agreements. Assist the … to the full maternity cover period. Previous experience in a B2B IT-related industry. Technical Knowledge: Familiarity with Xero, finance systems, HR management systems, ConnectWise PSA (desirable) Qualifications: Business Management/Operations Management or a related field degree Professional qualifications (desirable but not mandatory) ISO 27001 knowledge (desirable) Equivalent experience More ❯

of a busy MSP, you'll need to be adaptable, great at problem-solving, and experienced in working across different client infrastructures. Experience with ConnectWise is essential to manage service tickets, client support, and project workflows effectively. Key Responsibilities: * Design, deploy, and manage cloud solutions at an expert level (AWS … Azure, ConnectWise, or Google Cloud) for a range of clients. * Support cloud migrations, ensuring seamless transitions from on-premises to cloud environments. * Monitor, troubleshoot, and optimise cloud infrastructure, ensuring high availability and performance. * Implement security best practices and compliance standards across cloud environments. * Provide technical support and consultancy to clients … acting as a trusted advisor for cloud strategy. * Work with ConnectWise to manage tickets, documentation, and client communications. * Stay up to date with emerging cloud technologies and suggest improvements. What We're Looking For: * Strong experience working with cloud platforms (AWS, Azure, or Google Cloud). * Azure - Expert level across More ❯

to internal and external enquiries. Mailbox Cover for Relationship Mangers and Internal Account managers. Ticket & CRM Management: Manage tickets and boards within CRM software (ConnectWise), ensuring accuracy, completeness, and timely processing. Regularly update tickets with relevant client and order information to maintain transparency across internal teams. Qualifications and Skills Essential … to detail. Desirable: Previous experience within IT services, purchasing, or finance administration. Familiarity with IT hardware/software procurement. Previous experience using CRM software (ConnectWise/or similar). What Success Looks Like in This Role Accurate and timely processing of client orders, tickets, and administrative tasks. Consistent demonstration of More ❯

performing team of Service Desk Engineers Lead initiatives to improve ticket allocation, response times , and first-time fix rates Build out and enhance the ConnectWise PSA system for improved tracking and reporting Own the Starters & Leavers process and other operational responsibilities Commute between Maidenhead and Hemel Hempstead offices to stay … principles and managed service delivery Experienced in transforming teams and raising standards Analytical mindset for managing reports, KPIs, and ticket trends Practical knowledge of ConnectWise PSA is highly desirable 🚀 The Sell Join a fast-growing MSP that’s gone from £10M to £25M in 2 years Huge opportunity to shape More ❯