3 of 3 Contextual Inquiry Jobs in Central London

Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within an Agile scrum team, working across Designers, Product Owners, Developers and other Researchers to prioritise research opportunities to support the More ❯

this role, you will: Scope, plan, and deliver service design activities from discovery through to delivery Conduct research to uncover user needs and pain points through interviews, testing, and contextual inquiry Map current and future state journeys, ecosystems, and service blueprints to inform design strategy Facilitate co-creation workshops and design playback sessions with stakeholders Prototype service components More ❯

end-to-end UX research for medium- to large-scale projects, with minimal oversight. Plan, design, and deliver research using a range of qualitative methods (e.g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e.g., surveys in Qualtrics). Analyse and synthesise research findings into actionable insights that influence product direction. Collaborate with cross-functional partners to More ❯