3 of 3 Contextual Inquiry Jobs in London

Vetting) clearance is mandatory Proven experience conducting user research in public sector or similarly regulated environments Strong qualitative research skills, including interviews, workshops, and contextual enquiry Experience working with small or hard-to-access user groups Ability to translate research into actionable insights, business change outputs, and service design ...

Computer Science, or a related field. Preferred Skills: Experience with user research and usability testing for AI or conversational products, including methods such as contextual inquiry, cognitive walkthroughs, and AI-specific evaluation frameworks. Familiarity with HTML/CSS and JavaScript for rapid prototyping; exposure to LLM APIs (e.g. ...

Public Sector or Defence environments Strong understanding of MOD culture, military structures and working practices Excellent qualitative research skills including interviews, workshops and contextual enquiry Experience working with restricted or small user groups in secure environments Ability to translate research into business change, onboarding and service design outputs Confident ...