2 of 2 Contextual Inquiry Jobs in London

with developers to clarify design intent and bridge design-to-implementation. 2 User Research & Insight Plan and conduct mixed-methods research (interviews, usability tests, contextual inquiry, surveys). Lead or facilitate user engagement activities (ideation, co-creation, prototyping, alignment). Synthesise findings into artefacts such as personas, journey ...

doing: Plan, execute and iterate UX research across web and app platforms, using qualitative and quantitative methods such as interviews, usability studies, surveys, contextual inquiries and A/B tests Analyse research data and synthesise findings into actionable insights that inform product and design decisions Facilitate user testing sessions ...