9 of 9 Contextual Inquiry Jobs in London

Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within an Agile scrum team, working across Designers, Product Owners, Developers and other Researchers to prioritise research opportunities to support the More ❯

understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech's research standards, the MRS code of practice, and GDPR. Ability More ❯

professional applied research experience. Extensive experience with qualitative research methods (Multi-device generative and evaluative depth interviews, unmoderated testing, usability testing, card sorting, tree-testing, focus groups, diary studies, contextual inquiry, concept testing etc.). Experience with quantitative research methods (e.g. surveying) and statistical analysis. Experience leveraging research tools like UserTesting, dscout, etc. and adaptability to learn and More ❯

of our collective craft. What you'll be doing: Scope, plan, and lead service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal More ❯

this role, you will: Scope, plan, and deliver service design activities from discovery through to delivery Conduct research to uncover user needs and pain points through interviews, testing, and contextual inquiry Map current and future state journeys, ecosystems, and service blueprints to inform design strategy Facilitate co-creation workshops and design playback sessions with stakeholders Prototype service components More ❯

this role, you will: Scope, plan, and deliver service design activities from discovery through to delivery Conduct research to uncover user needs and pain points through interviews, testing, and contextual inquiry Map current and future state journeys, ecosystems, and service blueprints to inform design strategy Facilitate co-creation workshops and design playback sessions with stakeholders Prototype service components More ❯

end-to-end UX research for medium- to large-scale projects, with minimal oversight. Plan, design, and deliver research using a range of qualitative methods (e.g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e.g., surveys in Qualtrics). Analyse and synthesise research findings into actionable insights that influence product direction. Collaborate with cross-functional partners to More ❯

end-to-end UX research for medium- to large-scale projects, with minimal oversight. Plan, design, and deliver research using a range of qualitative methods (e.g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e.g., surveys in Qualtrics). Analyse and synthesise research findings into actionable insights that influence product direction. Collaborate with cross-functional partners to More ❯

Key Responsibilities Conduct end-to-end UX research for medium- to large-scale projects, with minimal oversight. Plan, design, and deliver research using qualitative methods (e.g., interviews, usability testing, contextual inquiry) and lightweight quantitative methods (e.g., surveys in Qualtrics). Analyse and synthesise research findings into actionable insights that influence product direction. Collaborate with cross-functional partners to More ❯