1 to 25 of 28 Continuous Improvement Jobs in Cardiff

impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Ensure data reliability that global businesses can trust. Build scalable platforms that empower smarter decisions. Drive continuous improvement that shapes real-world impact. The Role As a Data Quality Engineer , you will play a vital role in ensuring the reliability and excellence of cloud … based data platforms by developing and maintaining robust test automation frameworks. Working collaboratively with a cross-functional team, you will drive best practices in testing and contribute to continuous improvement initiatives throughout the development lifecycle. Your responsibilities: Defining tools and frameworks to develop and maintain test automation. Identification of test automation opportunities. Work closely with the development … define strategy and best practices. Looking for opportunities to “Shift left” testing and test automation. Providing clear and accurate documentation for the tests and test automation. Contributing towards the continuous improvement of testing and test automation practices. Integrating automated tests with the CI/CD pipeline. Sharing Best Practice and owning the testing process in all cadence More ❯

on point, stakeholders are aligned, and that value is always being added. Your first assignment? Partner with a major government client, overseeing two key delivery teams across transformation and continuous improvement streams. You’ll bring clarity, challenge, and calm leadership to a critical digital transformation journey. They are currently undergoing discovery, alpha and beta phases and form … planning (e.g. capability, commercial, operating model) Champion Best Practice Across the Board Lead with curiosity, creativity, and evidence-based thinking Share knowledge generously—mentor, coach, and elevate others Embed continuous improvement into everything we do Help Us Grow the Business Spot and shape opportunities with clients Contribute to tenders, pitches, and strategic planning Bring your ideas, energy More ❯

looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯

services in the following operational areas: Performance metrics, governance, and reporting Recruitment and Retention, including workforce analysis and resource planning Financial management, including monitoring and reporting Comms and engagement Continuous service improvement & development Contracts and procurement Main duties of the job You will be responsible for the line management of the Directorate Management Service team - building and … collaborating and working well. You will identify obstacles, for example people, processes and technology, and utilise your autonomy to help the team to overcome them and encourage and facilitate continuous improvement of the delivery team. You will actively coach and mentor both team members and others to apply the most appropriate tools and techniques to deliver a … of the job and the main responsibilities. Person Specification Qualifications and Knowledge Essential Master's level qualification OR equivalent experience Evidence of CPD Change management experience/Service Improvement knowledge/skills Knowledge of business planning processes Desirable Post Graduate Management Qualification Experience of using agile techniques to manage and prioritise work Project Management Qualification Working knowledge of More ❯

project governance processes, including reporting, risk management, and documentation. Ensure compliance with data protection, security, and organisational policies. Provide regular updates to leadership teams on project progress and outcomes. Continuous Improvement Identify opportunities for process improvement and innovation. Capture lessons learned to improve future project delivery. Promote best practices in digital transformation and change management. More ❯

define strategy and best practices. Looking for opportunities to "Shift left" testing and test automation. Providing clear and accurate documentation for the tests and test automation. Contributing towards the continuous improvement of testing and test automation practices. Integrating automated tests with the CI/CD pipeline. Sharing Best Practice and owning the testing process in all cadence More ❯

excellence through peer reviews and development of best practices Ensure a suitable level of documentation is maintained Effective contribution to team activities including Scrum Events Commitment to the continual improvement of the software, the team, the discipline, and the business Collaborate with Product Owners, Scrum Masters, Architects and other stakeholders Support the growth of the discipline through coaching More ❯

excellence through peer reviews and development of best practices Ensure a suitable level of documentation is maintained Effective contribution to team activities including Scrum Events Commitment to the continual improvement of the software, the team, the discipline, and the business Collaborate with Product Owners, Scrum Masters, Architects and other stakeholders Support the growth of the discipline through coaching More ❯

stakeholders to determine the appropriate analysis approach Facilitate workshops and complex stakeholder discussion Produce clear, concise documentation and presentations for senior leadership Influence decision-making and identify opportunities for continuous improvement Skills & Experience Essential: Minimum of 5 years experience as a Business Analyst, with some experience within the Legal sector. Proven experience managing multiple projects simultaneously Exceptional More ❯

Superior communication skills Robust and commercially balanced decision-making Flexibility Excellent reasoning & judgement Leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skills Continuous improvement mindset Team player and able to work within close knit team environment More ❯

and deliver innovative solutions using AEM, AEP, and related technologies. Lead on technical design, development, testing, and deployment using modern tools and frameworks. Promote Test-Driven Development, DevSecOps, and continuous improvement. Oversee integrations across AI, front-end, and back-end systems. Contribute to the technical roadmap, addressing technical debt and enhancing quality. Collaborate with stakeholders, delivery leads, and third More ❯

failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuous improvement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant … based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk More ❯

technical strategy and architecture decisions, influencing at senior level. Provide governance and assurance across software, infrastructure, DevOps, and data solutions (Azure environment). Mentor internal teams and contribute to continuous improvement across the consultancy. Support bids, proposals, and client growth activity where technical leadership adds value. What you’ll bring Proven experience in a senior technical or More ❯

well as being a champion for new AI integration. Data analysis and insight generation Translate complex data into clear findings Design and maintain dashboards, reports and visuals for stakeholders. Continuous improvement of reporting processes, making data more accessible and user friendly Responsible for data quality and governance Stay up to date with BI tools, technologies and trends. More ❯

installations for clients Preparedocumentation and present solutions to clients Gatherand documentrequirements for system enhancements working alongside the development and delivery teams Develop and maintain technical information and artefacts including continuous improvement to support internal and external needs Deliver standard packaged Monitoring tools to on premise clients Occasional travel to client sites, potentially overseas Cloud Technical Operations will … include: Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidents Anticipate emerging problems by analysing monitoring warnings Participate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are required Deploy and Configure the More ❯

Work closely with Engineers to improve tooling, automation, and security controls Manage daily tasks, projects, and resource planning across the IT Security team Champion best practices and contribute to continuous improvement across the security function Requirements: 5+ years of experience in an IT Security role Strong technical knowledge across IAM platforms and security tooling Experience in developing More ❯

technical strategy and architecture decisions, influencing at senior level. Provide governance and assurance across software, infrastructure, DevOps, and data solutions (Azure environment). Mentor internal teams and contribute to continuous improvement across the consultancy. What you'll bring Proven experience in a senior technical or architecture leadership role within consultancy or complex delivery environments. Strong technical breadth More ❯

day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping … tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/ More ❯

day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping … tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/ More ❯

and optimise build and deployment pipelines leveraging Docker, Terraform, and Jenkins. Collaborate with stakeholders and cross-functional teams to ensure timely and high-quality delivery of platform features. Champion continuous improvement across development processes, tools, and practices. Skills & Experience Proven experience as a Technical Lead on AEM CMS projects. Strong proficiency in Java development, including Java More ❯

portfolio-level strategy and governance. Technology stack includes Python/Django, Node.js/React within cloud services such as AWS and Azure. They optimise our architecture for change, enabling continuous improvement and innovation. This role is ideal for someone who enjoys solving complex problems, influencing technical direction and fostering inclusive, high-performing teams. Above all, you will More ❯

with machinists and subcontractors on finishing operations Writing work instructions and ensuring traceability standards are met Providing technical input across the project lifecycle, from costing to customer delivery Supporting continuous improvement and mentoring colleagues where needed Representing the business in customer-facing technical discussions What we re looking for: A background in mechanical or manufacturing engineering Strong More ❯

team where your contributions are valued. Opportunity to work on projects that make a real impact across the organisation. Engage in a workplace culture that promotes respect, teamwork, and continuous improvement. How to Apply: If you are ready to take the next step in your career and make a difference, please submit your application today! Adecco is a disability More ❯

Work closely with senior stakeholders to discuss service performance, priorities, and improvement plans. Use data and analytics to identify trends and drive service improvements. Lead and support continuous service improvement initiatives, focusing on efficiency and innovation. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Oversee smooth onboarding and transition processes for new More ❯

procurement decisions align with environmental sustainability goals, Welsh Government targets, and organisational objectives. As the Associate Director of Commercial & Social Value, you will: Lead the development, delivery, and continual improvement of commercial strategies aligned to procurement and Social Value. Oversee complex commercial negotiations and high-value procurement programmes. Drive innovation and carbon reduction through sustainable procurement practices. Collaborate … equivalent experience). Chartered Institute of Procurement and Supply (CIPS) or equivalent professional accreditation. In-depth understanding of commercial law, public procurement regulations, and sustainable procurement frameworks. Evidence of continuous professional development. Desirable Environmental or sustainability-related qualification (e.g., IEMA, Sustainability Accounting Standards Board or similar). Comprehensive understanding of NHS Wales or broader public sector procurement. Understanding of … monitoring frameworks and KPIs Effective relationships with external providers, to include NHS regulators and stakeholders, with the ability and vision to build effective strategic relationships to deliver service improvement Effective management of relationships with Audit Committee and Executive Management Team including ability to inspire trust and loyalty of staff and management of organisational change Experience of producing and More ❯