engagements. Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuousimprovement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers, to accelerate time to market while reducing cost … of delivery. Drive a continuousimprovement plan focused on excellent SLA delivery (Availability, Performance, Scalability & Security) combined with cost optimization, particularly optimizing AWS & cloud infrastructure budgets. Platform Ownership & Cloud Operations Take full ownership of the 24/7 running of the OpenTV Video Service platforms in the cloud, ensuring high availability and operational excellence. Ensure the reliability … to ensure integration capabilities align with product strategy and roadmap. In close collaboration with Senior Director of Product Architecture & Senior Director of Product Engineering, build a result-oriented improvement plan to increase efficiency of operations & delivery as well as SLA improvement. Ensure delivery teams are equipped with the right tools, documentation, and training to support product deployments. Lead More ❯
Glascoed, Monmouthshire, Wales Hybrid / WFH Options
BAE Systems
Refining the manufacturing processes to achieve process/manufacturing goals according to product specification and business priorities Planning and designing methods to improve efficiency and product quality by utilising ContinuousImprovement tools and working as a member of a cross functional team Working to improve equipment availability and capability, and carry out process capability studies Managing and … plans and shopping discounts - you may also be eligible for an annual incentive. The Special Projects team: As a Senior Process Engineer, you will lead the design, optimisation, and continuousimprovement of key production and operational processes. You’ll apply deep technical expertise and problem-solving skills to enhance efficiency, quality, and safety while driving innovation across … must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 14th November 2025 We reserve the right More ❯
SR2 | Socially Responsible Recruitment | Certified B Corporation™
on point, stakeholders are aligned, and that value is always being added. Your first assignment? Partner with a major government client, overseeing two key delivery teams across transformation and continuousimprovement streams. You’ll bring clarity, challenge, and calm leadership to a critical digital transformation journey. They are currently undergoing discovery, alpha and beta phases and form … planning (e.g. capability, commercial, operating model) Champion Best Practice Across the Board Lead with curiosity, creativity, and evidence-based thinking Share knowledge generously—mentor, coach, and elevate others Embed continuousimprovement into everything we do Help Us Grow the Business Spot and shape opportunities with clients Contribute to tenders, pitches, and strategic planning Bring your ideas, energy More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuousimprovement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯
services in the following operational areas: Performance metrics, governance, and reporting Recruitment and Retention, including workforce analysis and resource planning Financial management, including monitoring and reporting Comms and engagement Continuous service improvement & development Contracts and procurement Main duties of the job You will be responsible for the line management of the Directorate Management Service team - building and … collaborating and working well. You will identify obstacles, for example people, processes and technology, and utilise your autonomy to help the team to overcome them and encourage and facilitate continuousimprovement of the delivery team. You will actively coach and mentor both team members and others to apply the most appropriate tools and techniques to deliver a … of the job and the main responsibilities. Person Specification Qualifications and Knowledge Essential Master's level qualification OR equivalent experience Evidence of CPD Change management experience/Service Improvement knowledge/skills Knowledge of business planning processes Desirable Post Graduate Management Qualification Experience of using agile techniques to manage and prioritise work Project Management Qualification Working knowledge of More ❯
automation developers. Ensure compliance with Information Governance, data protection, and cybersecurity standards. Participate in change management, release processes, and quality assurance reviews. Proactively identify opportunities for process automation and continuous improvement. Support the ongoing maintenance and optimisation of existing automations. Contribute to technical innovation, evaluation of emerging technologies, and best practice sharing across the team. Person Specification Qualifications Essential More ❯
define strategy and best practices. Looking for opportunities to "Shift left" testing and test automation. Providing clear and accurate documentation for the tests and test automation. Contributing towards the continuousimprovement of testing and test automation practices. Integrating automated tests with the CI/CD pipeline. Sharing Best Practice and owning the testing process in all cadence More ❯
newport, wales, united kingdom Hybrid / WFH Options
Changing Social
and drives collaboration. Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts. Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuousimprovement, and keeps up to date with the AI landscape. Why Join Changing Social? We are an equal opportunity employer, celebrating diversity and committed to creating an More ❯
excellence through peer reviews and development of best practices Ensure a suitable level of documentation is maintained Effective contribution to team activities including Scrum Events Commitment to the continualimprovement of the software, the team, the discipline, and the business Collaborate with Product Owners, Scrum Masters, Architects and other stakeholders Support the growth of the discipline through coaching More ❯
excellence through peer reviews and development of best practices Ensure a suitable level of documentation is maintained Effective contribution to team activities including Scrum Events Commitment to the continualimprovement of the software, the team, the discipline, and the business Collaborate with Product Owners, Scrum Masters, Architects and other stakeholders Support the growth of the discipline through coaching More ❯
stakeholders to determine the appropriate analysis approach Facilitate workshops and complex stakeholder discussion Produce clear, concise documentation and presentations for senior leadership Influence decision-making and identify opportunities for continuousimprovement Skills & Experience Essential: Minimum of 5 years experience as a Business Analyst, with some experience within the Legal sector. Proven experience managing multiple projects simultaneously Exceptional More ❯
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Hays
a passion for mentoring and growing development teams Excellent communication skills and the ability to engage both technical and non-technical stakeholders Agile delivery experience and a commitment to continuousimprovement Bonus points if you have: Azure certifications (e.g., Developing or Architecting Microsoft Azure Solutions) Experience with GraphQL (e.g., HotChocolate), Kafka, Docker, Azure DevOps, or observability tools More ❯
bridgend, wales, united kingdom Hybrid / WFH Options
Hays
a passion for mentoring and growing development teams Excellent communication skills and the ability to engage both technical and non-technical stakeholders Agile delivery experience and a commitment to continuousimprovement Bonus points if you have: Azure certifications (e.g., Developing or Architecting Microsoft Azure Solutions) Experience with GraphQL (e.g., HotChocolate), Kafka, Docker, Azure DevOps, or observability tools More ❯
newport, wales, united kingdom Hybrid / WFH Options
Undisclosed
tools such as Azure DevOps to manage delivery workflows and maintain project momentum. Promote and uphold health, safety, and environmental standards across all programme activities, fostering a culture of continuousimprovement and compliance. Essential Experience & Skills Programme Delivery Expertise: Proven track record of delivering complex technical projects/programmes using both Agile and Waterfall methodologies. Planning & Controls More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Teleperformance
Superior communication skills Robust and commercially balanced decision-making Flexibility Excellent reasoning & judgement Leadership skills Self-motivated and can motivate others Strategic and commercial thinker Superior facilitation & presentation skills Continuousimprovement mindset Team player and able to work within close knit team environment More ❯
newport, wales, united kingdom Hybrid / WFH Options
MBDA
appropriate technologies and frameworks for software projects. Conducting security assessments and risk analyses of technologies and software systems, by identifying potential vulnerabilities and threats, and developing mitigation strategies. Supporting continuousimprovement, through identifying areas for process improvement, contributing to the development and implementation of software development methodologies, tools, and frameworks. Maintaining accurate and up-to More ❯
newport, wales, united kingdom Hybrid / WFH Options
Hargreaves Lansdown
please go ahead and apply. We'd love to hear from you! About the role The CRO (Conversion Rate Optimization) Executive at Hargreaves Lansdown is responsible for supporting the continuousimprovement of the company's digital experiences. This role focuses on analysing user behaviour, identifying opportunities for optimisation, and implementing A/B and multivariate tests to More ❯
Seven Sisters, West Glamorgan, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
Create/critique detailed technical procedures for Equipment PMs/Tool Operation/OCAPS Weekly monitoring and reporting of key tool indices (OEE, Availability, PM KPIs) Drive OEE improvement through baseline equipment analysis and improvement projects working with IE, Process, Integration, R&D, Vendors. Manage all scheduled maintenance for owned tool set. Lean manufacturing: Identify opportunities … to eliminate waste within multiple toolsets - PM extensions, post pm qual reduction. 6S: take full ownership, drive improvement and set appropriate standards for 6S disciplines on toolset and ancillary storage areas. Own tool start-up process from purchase to release to Tier 2 for tool installations. What you will need: Degree or HND/HNC in Mechanical/… is essential. Some familiarity with final operations semiconductor process equipment. Familiar with all modern manufacturing concepts such as; JIT, Kaizen, Zero Defects, SPC, TQM and TPM. Experienced in driving continuousimprovement activities and projects for assigned measurables. Highly motivated, results orientated customer service orientated, leadership and communication skills. Some PC/Software repair and recovery skills would More ❯
Swansea, West Glamorgan, United Kingdom Hybrid / WFH Options
Inspire People
turn designs into practical solutions, while promoting collaboration and the sharing of good practice across teams. As part of the wider Cloud Engineering community, you'll contribute to innovation, continuousimprovement and the successful delivery of DVLA's digital services. Would you like to find out more about the role, the digital team and what it's … re inclusive, collaborative, curious, and always up for sharing knowledge. Growth opportunities : If you're passionate about Cloud Engineering and looking for a new opportunity, we'll support your continuous development. You will have access to learning materials online, in-person workshops, certifications and qualifications. Flexible working : This is not a remote position. However, we understand that life happens More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Inspire People
turn designs into practical solutions, while promoting collaboration and the sharing of good practice across teams. As part of the wider Cloud Engineering community, you'll contribute to innovation, continuousimprovement and the successful delivery of DVLA's digital services. Would you like to find out more about the role, the digital team and what it's … re inclusive, collaborative, curious, and always up for sharing knowledge. Growth opportunities : If you're passionate about Cloud Engineering and looking for a new opportunity, we'll support your continuous development. You will have access to learning materials online, in-person workshops, certifications and qualifications. Flexible working : This is not a remote position. However, we understand that life happens More ❯
technical strategy and architecture decisions, influencing at senior level. Provide governance and assurance across software, infrastructure, DevOps, and data solutions (Azure environment). Mentor internal teams and contribute to continuousimprovement across the consultancy. Support bids, proposals, and client growth activity where technical leadership adds value. What you’ll bring Proven experience in a senior technical or More ❯
technical strategy and architecture decisions, influencing at senior level. Provide governance and assurance across software, infrastructure, DevOps, and data solutions (Azure environment). Mentor internal teams and contribute to continuousimprovement across the consultancy. Support bids, proposals, and client growth activity where technical leadership adds value. What you’ll bring Proven experience in a senior technical or More ❯
up on tasks with users. Ability to work effectively in a fast-paced environment with shifting priorities. Strong interpersonal skills to collaborate with cross-functional teams. A focus on continuousimprovement and documentation of actions taken to resolve issues. More ❯
up on tasks with users. Ability to work effectively in a fast-paced environment with shifting priorities. Strong interpersonal skills to collaborate with cross-functional teams. A focus on continuousimprovement and documentation of actions taken to resolve issues. More ❯