Customer Experience Platform Executive
chertsey, south east england, United Kingdom
Cheil UK
concerns or challenges Issue and incident management of platforms within the department; efficiently troubleshoot with vendors and report on root cause, resolution, and improvement actions Identify, document, and maintain business continuity plans for … the platforms within the department Capture, document, and analyse business requirements to translate into proposed solutions for sign-off, with an aim to deliver continuous improvement across all platforms Govern and operate digital development tools that support collaborative working across internal and external teams (e.g. JIRA and More ❯
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