Senior Service Delivery Manager
- Hiring Organisation
- Morson Edge
- Location
- Derby, Derbyshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £650/day
strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders … senior escalation point for major incidents, providing leadership during high-impact events Define and deliver the service improvement roadmap, driving continuous optimisation and innovation Partner with senior business stakeholders to ensure services evolve in line with organisational priorities Lead vendor and supplier management, including performance reviews ...