1 to 25 of 174 Continuous Improvement Jobs in the East Midlands

improvement actions, and risk updates. Act as the operational escalation point for incidents or service issues, coordinating cross-functional teams to restore service quickly and effectively. Drive continuous improvement by analysing incident trends, user feedback, and process performance to deliver measurable service enhancements. Ensure consistent service governance, documentation, and reporting to maintain compliance and audit … usage reviews, and adoption sessions to monitor success and identify improvement opportunities. Represent the “voice of the customer” internally, feeding insights into product development and service improvement. Continuous Improvement and Knowledge Management Capture and share lessons learned from implementations and live service operation to improve delivery playbooks and methodologies. Support development of internal training materials … monitoring SLAs, and ensuring service stability and quality. You’ll act quickly to resolve incidents, coordinate teams, and apply structured problem-solving to prevent recurrence. With a focus on continuous improvement, you’ll analyse trends and user feedback to enhance performance and customer experience. You’ll ideally hold ITIL® 4 Foundation certification or higher, with knowledge of More ❯

access reviews, support audits, and ensure policy compliance. Process & data stewardship: Define and maintain master data standards, ownership, and controls. Align business processes to standard ERP capabilities and drive continuous improvement in data quality. Integrations & reporting: Own the ERP interface catalogue and integration runbooks. Coordinate builds with developers/partners, monitor data flows, and ensure accuracy for … to promote adoption and feedback. Governance & roadmap: Maintain a 12-month ERP roadmap and facilitate quarterly reviews with key functions. Ensure platform evolution aligns with strategic and operational objectives. Continuous improvement: Identify and deliver incremental enhancements that reduce manual effort, improve accuracy, and increase efficiency. MEASURES OF SUCCESS. ERP availability, performance, and support SLAs achieved. Audit and … Knowledge of Unity/Mertex or Now ERP systems (desirable) BEHAVIOURS . Pragmatic and solution-focused under pressure. Collaborative and influential within and across teams and departments. Committed to continuous improvement and high standards of delivery. Balanced approach to governance and innovation. More ❯

the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the overall success of … and manage expectations to ensure smooth collaboration and alignment across different teams. Act as a point of escalation for critical issues, ensuring timely resolution and effective communication to stakeholders. Continuous Improvement Identify opportunities for process improvements in product support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback … and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision making and performance measurement. Ability to thrive in a fast-paced and More ❯

part of a high-performing, process-driven organisation that’s shaping the future of mission-critical technologies across aerospace, electronics, and process flow markets. With a culture rooted in continuous improvement, ethical leadership, and community engagement, Druck offers a dynamic environment where your strategic vision and technical expertise will drive real-world results. Join the leadership team … Mentor: Develop and lead a high-performing IT team, fostering growth, development and accountability. Hands-On Technologist: Comfortable with system administration, infrastructure, and application support. Process-Driven Leader: Champions continuous improvement and operational excellence across global sites. Collaborative Influencer: Partner with executive leadership and global teams to align technology with business strategy. Security-Focused: Drives local cybersecurity … coaching and mentoring a high-performing team across infrastructure, applications, and support. You will be a role model with effective communication at all levels, ethical decision-making, and a continuous improvement mindset. Have experience collaborating with executive leadership to influence strategic direction. ERP Experience (SAP) Have hands on experience leading the design, configuration, and deployment of a More ❯

part of a high-performing, process-driven organisation that's shaping the future of mission-critical technologies across aerospace, electronics, and process flow markets. With a culture rooted in continuous improvement, ethical leadership, and community engagement, Druck offers a dynamic environment where your strategic vision and technical expertise will drive real-world results. Join the leadership team … Mentor: Develop and lead a high-performing IT team, fostering growth, development and accountability. Hands-On Technologist: Comfortable with system administration, infrastructure, and application support. Process-Driven Leader: Champions continuous improvement and operational excellence across global sites. Collaborative Influencer: Partner with executive leadership and global teams to align technology with business strategy. Security-Focused: Drives local cybersecurity … coaching and mentoring a high-performing team across infrastructure, applications, and support. You will be a role model with effective communication at all levels, ethical decision-making, and a continuous improvement mindset. Have experience collaborating with executive leadership to influence strategic direction. ERP Experience (SAP) Have hands on experience leading the design, configuration, and deployment of a More ❯

Company description: GXO Logistics Supply Chain Inc. Job description: Are you passionate about HR systems and digital transformation? Do you thrive on solving complex problems and driving continuous improvement? Do you enjoy blending proactive thinking and process improvement with hands-on system work? If you answered yes, then this opportunity could be your next big … variety of high street discounts, as well as a cycle to work scheme, cashback cards, a saving scheme and much more! What youll do on a typical day: Champion continuous improvement across HRIS processes, identifying opportunities for automation and simplification Manage large datasets through mass data loads and overseeing data replication to ensure accurate and timely data More ❯

to maintain strong relationships and drive business success. Strategic Collaboration : Partner with cross-functional teams such as Supply Chain and Operations to ensure efficient and effective delivery of services. Continuous Improvement : Champion initiatives for continuous improvement, encouraging innovation and best practices throughout the business. What We Are Looking For: Proven experience in managing contracts More ❯

to address any issues and optimise performance. Collaboration : Work closely with internal teams, including project managers, developers, and support staff, to deliver seamless implementations. Providing feedback and insights for continuous improvement of our implementation processes. Documentation : Create and maintain comprehensive documentation, including solution designs, configuration settings, and user guides, to support knowledge transfer and long term system … to troubleshoot and resolve technical problems. Client Relationship Management : Client Engagement: Establish and maintain strong relationships with clients. Identify Opportunities: Identify potential upselling opportunities based on evolving client needs. Continuous Improvement and Feedback : Feedback Gathering: Collect and utilise client feedback to drive continuous improvement. Process Enhancement: Look for opportunities to improve processes, methodologies, and tools. Staying … achieve the intended value and ROI from their software implementation. Impact Measurement: Measure and communicate the impact of the software solution on client objectives. Managing Project Budgets : Efficiency Improvement: Actively seek ways to automate and streamline implementation processes. Budget Management: Manage customer expectations to keep project labour within the approved budget. The ideal candidate would possess the following More ❯

to address any issues and optimise performance. Collaboration : Work closely with internal teams, including project managers, developers, and support staff, to deliver seamless implementations. Providing feedback and insights for continuous improvement of our implementation processes. Documentation : Create and maintain comprehensive documentation, including solution designs, configuration settings, and user guides, to support knowledge transfer and long term system … to troubleshoot and resolve technical problems. Client Relationship Management : Client Engagement: Establish and maintain strong relationships with clients. Identify Opportunities: Identify potential upselling opportunities based on evolving client needs. Continuous Improvement and Feedback : Feedback Gathering: Collect and utilise client feedback to drive continuous improvement. Process Enhancement: Look for opportunities to improve processes, methodologies, and tools. Staying … achieve the intended value and ROI from their software implementation. Impact Measurement: Measure and communicate the impact of the software solution on client objectives. Managing Project Budgets : Efficiency Improvement: Actively seek ways to automate and streamline implementation processes. Budget Management: Manage customer expectations to keep project labour within the approved budget. The ideal candidate would possess the following More ❯

desirable (not essential) certifications include: Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), Microsoft Certified: Azure Solutions Architect Expert (AZ-305), CCNA. Continuous Improvement: A natural curiosity about technology, enjoying developing new skills, and proactively looking to continue your learning within the field. Core Technical Depth: Deep understanding of Entra … Proven experience mentoring junior engineers, fostering a learning culture, and leading by example. Professional Conduct: Strong commitment to high-quality service, confidence in making decisions under pressure, and a continuous improvement mindset. Key Vendor/Technology Exposure (IT Focus) Experience with technologies such as EntraID, Intune, NinjaRMM, Defender (Identity & Management); Azure, SharePoint, Teams, Power Automate (Cloud); and More ❯

sharing. Lead technical workshops and training sessions to upskill the support team. Act as a technical escalation point and promote best practices across the service desk. Contribute to the continuous improvement and development of our internal knowledge base for support and technical staff. Infrastructure & Systems Oversee patching, updates, and health checks across core infrastructure. Monitor and manage … written communication skills. Ability to work cross-functionally with service desk, project teams, and customers. Comfortable working in dynamic environments, both remotely and on-site. Self-motivated with a continuous improvement mindset. Vendor Exposure Networking: Meraki, Watchguard, Draytek ACS, Datto, Cato, Starlink Audio/Visual: Yealink, 8x8, Horizon, Samsung CMS, NowSignage Identity and Management: EntraID, Intune, NinjaRMM More ❯

will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with … a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for More ❯

will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy, oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with … a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you be doing? Develop and execute technical support strategy aligned with business goals. Lead, mentor, and grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for More ❯

traceable and the issue status recorded to ensure an adequate audit trail. Produce simple MI and reports for management on overdue workflows and document volumes to prompt compliance and continuous improvement To ensure there is no unintended use of obsolete documents and apply suitable identification if they are to be retained for any purpose. To log, distribute … control, including process flow and knowledge to ISO 19650 BIM Experience and Knowledge of project handover records and CDM Health & Safety file requirements Experience in creating a culture of continuous improvement through the use of systems and procedures Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on More ❯

functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuous improvement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuous improvement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement #LI-SC1 #LI-Onsite More ❯

functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuous improvement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuous improvement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯

functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuous improvement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuous improvement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯

functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuous improvement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuous improvement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯

functional teamwork, supporting both site-driven and centrally driven engineering projects Support 24/7 emergency cover and ensure automation systems are available and safeguarded at all times Drive continuous improvement through Intersnack Work Systems and Initiative Management principles Ensure compliance with Health and Safety, Environment and Hygiene policies, with a focus on safe working practices Manage … management systems Project & CI Experience: Providing hands-on coaching and development to wider teams in automation engineering (essential) Demonstrated experience in project engineering and management Involvement in maintenance and continuous improvement programmes Familiarity with quality management systems and legislative/food safety compliance Comfortable with budgeting, CapEx processes, and procurement More ❯

ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and … to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g. … to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuous improvement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. More ❯

advisor on SAP best practices. Contribute to knowledge-sharing and team enablement. Collaborate in cross-functional teams to deliver integrated supply chain solutions. Provide post-go-live support and continuous improvement recommendations. Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy. Essential Requirements … in empowering our people to drive change. Our investment in People, Customers, and Operational Excellence fuels our continued success. Meaningful work in enterprise-scale projects A flexible benefits package Continuous learning and certification support Career progression in a global SAP Centre of Excellence Supportive, diverse, and collaborative culture Work across sectors including public sector, manufacturing and defence to name More ❯

the sensitivities and protocols of working in government and defence environments. Lead the resolution of complex technical challenges, applying your deep expertise in DevOps and secure cloud solutions. Drive continuous improvement in our DevOps practices, ensuring alignment with industry standards, best practices, and government regulations. Shape the technical direction of our DevOps initiatives and contribute to strategic … Ansible, Puppet, Chef). Knowledge of infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation). Experience with monitoring and logging tools (e.g., Prometheus, ELK Stack, Datadog). Passion for continuous learning and professional development Desirable Certifications AWS Certified Solutions Architect - Professional AWS Certified Security - Specialty HashiCorp Certified: Terraform Associate ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and … Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning More ❯

developing and delivering key performance indicators to a senior audience. Positive can-do attitude, takes ownership, and has a strong initiative. Organised, detail oriented with a strong process and continuous improvement focus. Demonstrates an excellent understanding of, and the ability to articulate, the RS Value Proposition. Ability to function effectively across cultures, to think and act appropriately More ❯

solving abilities. Excellent facilitation, communication, and presentation skills. Detail-oriented, organised, and able to manage multiple priorities. Skilled in building trusted relationships across Finance, IT, and Operations. Passion for continuous improvement and technology-enabled transformation. Technical Skills Proficient in requirements and modelling tools (Visio, Lucidchart, Miro, Jira, Confluence). Skilled in documenting use cases, user stories, acceptance More ❯

Team Development & Mentoring - Support and guide ER Advisers on complex cases, design and deliver upskilling workshops for leaders, mentor high-potential team members, contribute to succession planning, and identify continuous improvement opportunities across all team activities.• Strategic Projects & Excellence - Project manage multi-process cases, analyse data to identify trends using Excel proficiencies, propose process improvements, draft global More ❯