Phone Hub Team Lead
- Hiring Organisation
- Beacon Medical Group
- Location
- Plymouth, PL7 1AD, PL7 4DR, United Kingdom
- Salary
- £13.12
first point of support for the Phone Hub team, you will help drive performance, coordinate resources, manage complex patient enquiries and contribute to the continuous improvement of our services. Key Responsibilities: To be responsible for your own continuing self-development, undertaking training as appropriate. To undertake other … Centre Managers to maintain an up-to-date directory of services to promote care navigation and signposting of services to patients Organisation and Improvement: Assist the Contact Centre Managers to identify process improvements and support them to implement change and drive efficiency within the team Use own initiative ...