Junior Service Delivery Manager
- Hiring Organisation
- Computacenter
- Location
- Hatfield, Hertfordshire, United Kingdom
- Salary
- £ 60 K
exposure to service management, stakeholder engagement, and ITIL practices. The post holder will support service reviews, operational governance, and reporting, whilst driving continual improvement activities and problem analysis leading to service improvement and stability.Main DutiesHelp track incidents, service issues, and trends, escalating concerns as appropriate.Support senior … operational acceptance activities for new or changed services.Build positive working relationships with IT teams and business usersSupport the tracking and reporting of service improvement initiatives.Help analyse service data to identify recurring issues or risks.Contribute to initiatives that improve service quality, reliability, and user experience.Identify continual service improvement ...