1 to 25 of 173 Continuous Improvement Jobs in the East of England

Job Title Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence by enhancing operational performance, productivity, continuous improvement, root cause analysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions … KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and continuous improvement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify operational challenges, recommend evidence-based improvements, and measure the effectiveness of corrective … Q&R) standards and fulfill data requirements for licensed software and hardware assets under managed service contracts. Support Strategic Improvement Initiatives Acts as a key contributor in continuous improvement programs by delivering data-driven insights, tracking service delivery trends, and enabling informed decision-making for optimized service performance. You're the right fit if: Analytical More ❯

culture, driving improved user experience. Encourage effective use of rollout materials and guidance, ensuring user organisations are well-equipped for successful transformation. Promote a culture of accountability, innovation, and continuous learning. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Continuous Improvement Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. Ways of … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in an implementation role within an operational service delivery More ❯

improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management. Key Responsibilities: Performance Management: Lead performance reviews with internal teams … tools like KANBAN to prioritise changes and drive consistency across the network. Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives. Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and … long-term goals. Person Specification: Essential Skills & Experience: Previous experience in a Continuous Improvement Warehouse role. Strong background in operational performance management and lean operations. Proven ability to manage stakeholders, particularly in a 3PL environment. Excellent communication skills, both verbal and written. Exceptional organisational skills in fast-paced environments. Experience working in customer-focused operations. Self-starter More ❯

week. Within this role you will work as an integral part of the Amazon team, focusing on maximising product visibility and online Amazon sales through ongoing analysis and proactive continuous improvement, ensuring operations run smoothly with your assigned areas, working in collaboration with the team and wider business. The role... Strategic planning to increase sales performance within … manage inventory levels alongside the supply chain team in line with product demand, ensuring weekly reviews for optimum product availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on … to monitor performance and recommend strategic mprovements High levels of accuracy and attention to detail Ability to problem solve using initiative, adapting as required An ability to contribute to continuous improvement measures through ideas and an awarenss of the business Strong IT skills, experience using Microsoft Office is key. Also experience with Helium 10, Monday .com and More ❯

Job Title: Business Process Improvement Analyst Location: Bury St Edmunds - 3 days in; 2 days remote Job Type: Permanent Salary: Excellent salary & benefits package on offer Job Overview: We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a … Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units. Key Responsibilities: Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements. Map and … A positive, solutions-driven approach with excellent verbal and written communication skills. It would be advantageous for applicants to have the below: Previous experience in a Business Analyst or continuous improvement role. Further education or professional development in business process improvement or similar. A full and comprehensive job spec will be provided on application. We More ❯

UK This role supports the operational performance of the production plant by delivering actionable insights, streamlining data processes, and enabling data-driven decision-making across manufacturing, quality, maintenance, and continuous improvement functions. MAIN RESPONSIBILITIES: Monitor and analyze key operational metrics (e.g., OEE, downtime, scrap rates, throughput) to identify trends and improvement opportunities. Develop and maintain … maintenance teams to identify root causes of performance issues and support corrective actions. Automate data collection and reporting processes using tools such as Power BI, SQL, or Python. Support continuous improvement initiatives (Lean, Six Sigma) with data analysis and visualization. Conduct variance analysis on production output, labor utilization, and equipment performance. Provide ad hoc analysis to support More ❯

multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy … and elevate service performance Deliver expert consultancy for both internal and external initiatives, guiding teams on how to best leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts More ❯

multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy … and elevate service performance Deliver expert consultancy for both internal and external initiatives, guiding teams on how to best leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts More ❯

multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy … and elevate service performance Deliver expert consultancy for both internal and external initiatives, guiding teams on how to best leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts More ❯

project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and Continuous Improvement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuous improvement throughout the solution lifecycle. People and Project Management: Lead More ❯

project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and Continuous Improvement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuous improvement throughout the solution lifecycle. People and Project Management: Lead More ❯

plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and … strong organisational skills. Comfortable acting as a bridge between business and technical teams. Ability to anticipate downstream impact of CRM changes and guide others accordingly. Problem-solver with a continuous improvement mindset. Strong communicator, capable of managing both stakeholders and developers. Benefits Hybrid working model Exposure to enterprise-wide CRM transformation initiatives Opportunity to shape the Microsoft More ❯

a team, providing guidance, mentorship, and support to ensure their professional growth and performance excellence. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to drive continuous improvement and innovation in virtual finance services. Act as a trusted advisor to the firm's clients, understanding their financial needs and providing tailored virtual finance solutions … streamline processes, enhance efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. More ❯

technical lead Ensure development activities meet internal governance and regulatory obligations Drive adherence to engineering lifecycle models, including traceability, verification and validation Promote best practices through design reviews and continuous improvement activities Coach and develop junior engineers in software engineering excellence Facilitate learning around lifecycle artefacts, DO-178C compliance, and technical reasoning Promote continuous improvement More ❯

ensure flawless execution. Shop Floor Collaboration : Work closely with our shop floor team to prove and optimise programs. Manufacturing Methods : Plan efficient manufacturing methods, including jig and fixture design. Continuous Improvement : Identify opportunities to enhance efficiency and reduce scrap. Estimating Support : Leverage your expertise to assist with cutting time estimates. Technical Assistance : Provide shop floor support as … Solving : Ability to troubleshoot post-processor issues and optimise programs. Technical Acumen : Understanding of manufacturing methods and operating procedures. Collaborative Spirit : Willingness to work closely with cross-functional teams. Continuous Improvement Mindset : Passion for efficiency and waste reduction. This is a permanent job and starting salary is dependant on experience. HRGO are recruitment agency supporting UK Manufacturing. More ❯

or relevant Manager Responsible for the delivery of quality outputs and ensuring that each task is effectively closed off to the required JM standard. Permit to work LEAN/Continuous Improvement Driving "Lean" initiatives in the department Ensuring all 5S Checks and housekeeping tasks are completed Initiating and Supporting Continuous improvement projects Scope This More ❯

expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯

expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯

departments. Technical Oversight: Oversee the design, implementation, and maintenance of backend systems and services. Ensure the team adheres to best practices in software development, including code reviews, testing, and continuous integration/deployment. Drive technical innovation and improvement by staying current with industry trends and emerging technologies. Identify and mitigate potential risks and bottlenecks in the development … the company's backend architecture and technology stack. Align the team's goals and objectives with the company's overall business strategy and technical roadmap. Promote a culture of continuous improvement and technical excellence. Operations and Support: Ensure the reliability, scalability, and performance of backend systems in production. Implement and monitor system health metrics, ensuring proactive identification More ❯

make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuous improvement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯

make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuous improvement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯

make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and improvement and committed to continuous improvement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯

solutions and guiding the team through problem resolution. Work closely with product managers, designers, and other stakeholders to define technical requirements and ensure alignment with business objectives. Advocate for continuous improvement in processes, tools, and technologies to enhance team productivity and product quality. Maintain comprehensive documentation of system architecture, design decisions, and codebase. Design and implement scalable More ❯

reviews, unit testing, performance tuning, and debugging of complex configurations. • Create and maintain technical documentation, best practices, and reusable assets. • Mentor junior engineers and contribute to a culture of continuous improvement. Mandatory Skills: • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Familiarity with dashboarding tools like Tableau or Power BI (preferred but More ❯

and strategic advisory services. Oversee complex workforce analyses and modeling to support performance monitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce strategy, planning, and analytics within a complex, global organization or equivalent Strong leadership and team development skills, with … expertise, including scenario planning, demand forecasting, and proficiency with workforce analytics tools (e.g., Visier) Excellent stakeholder management and advisory skills with senior executives Proven ability to drive innovation and continuous improvement in workforce planning processes Strong communication and presentation skills, able to convey complex information clearly Certification in workforce planning, data science, or people analytics, or equivalent More ❯