2 of 2 Continuous Improvement Jobs in Horley

IT service representative. Key Responsibilities: Build and maintain business relationships, managing escalations and issues. Support significant IT changes, ensuring full testing before production. Champion continuous improvement of IT services. Manage service escalations and communication of service events. Participate in 24/7 coverage for high priority incidents. … quality, efficient IT services. Assist in service resolution to meet service level targets. Meet regularly with stakeholders and suppliers to monitor service levels. Drive continuous service improvement aligned with business needs. Stakeholder & People Management: Participate in major incidents and problem management. Monitor key performance indicators and customer More ❯

within the PCN to lead and develop a strategic plan to build a robust infrastructure for PCNs, which: Is underpinned by a quality improvement methodology Drives integrated working Drives efficiency and reduces duplication Reduces variation between practices Is underpinned with easy-to-understand data packs to support decision … and procedures for managing concerns and issues relating to employee performance and conduct Lead on processes including sickness reviews, investigations, disciplinaries and performance improvement plans, if required PCN transformation and strategic planning The post holder will collaborate closely with the Practice Managers and Clinical Directors to: Develop the … PCN's physical and financial resources are managed and maintained for maximum effectiveness To foster a culture of collaboration and promote learning to drive continuous improvement To take an active role in the development and embedding of the PCN's culture, values and reputation To represent the More ❯