encouraging a culture of strategic insight, always looking for new insight to be developed, evolving and improving data collection and reporting and fostering a continuousimprovement mentality. The BI & MI Lead is expected to develop and sustain an in-depth strategic and operational familiarity with our client … will work closely with our client and their supply chain to ensure development of appropriate data platforms and solutions to support the delivery and continuousimprovement of data-driven analysis and insights The BI & MI Lead will be responsible for data governance, working collaboratively with Integrator Business … and supports the project-specific analysis. They will also support the wider Integrator team to provide pan-project trend analysis and benchmarking to support continuousimprovement and innovation. #J-18808-Ljbffr More ❯
between internal and external platforms (NOMS and NEMS) Participate in coordination meetings , contributing to smarter planning and proactive solutions within the Operations Hub Support continuousimprovement , helping to refine systems, reporting, and stakeholder engagement strategies Provide real-time operational support , responding quickly to urgent requests and ensuring … would be great Understanding of road space management processes , including National Highways permits and systems such as NOMS/NEMS Inspiring : Champions curiosity and continuousimprovement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes towards and … continuous improvement. Challenging : seeks and advocates improvements to add value and drive continuous performance. Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement. Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals. Why Work More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Connect Plus Services
site-sharing opportunities. Additionally, you'll help reduce Performance Point events by ensuring accurate, timely updates to the Maintenance Management System. Your focus on continuousimprovement will help secure the long-term success of the M25, keeping it safe, resilient, and well maintained. Location: Based at one … Demonstrated leadership skills with a focus on performance and productivity. Comfortable with change and able to lead teams through operational adjustments. Inspiring: Champions curiosity, continuousimprovement, and positive risk-taking. Energising: Brings energy and focus to projects, encouraging growth and improvement. Challenging: Advocates for improvements to enhance More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and … SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you’ll lead service performance reporting, manage escalations, and drive continuousimprovement across the support experience. This role acts as the operational owner of the client support journey. Ensuring clarity, consistency, and excellence … reports and documentation are timely, accurate, and action-oriented. Provide suggestions to improve operational workflows, communication paths, and technical documentation that impact support delivery. Continuous Service Improvement Identify trends in support tickets, escalations, and service issues. Proactively recommend changes to processes, tooling, or documentation to enhance service More ❯
seeking process improvements. Communicate and collaborate across projects and programmes, and with the BAU service delivery team. Lead project lessons-learned initiatives to drive continuousimprovement and innovation. Professional Experience & Qualifications Required Essential: Recognised Delivery Accreditation (PRINCE2, MSP, Scrum Master, Agile). 8+ years of project management More ❯
networks operating safely and efficiently. You'll take ownership of the system's performance, tailoring its features to meet evolving business needs and driving continuous improvements. From configuring workflows to streamlining reporting, your contributions will help us work smarter and more collaboratively. You'll empower colleagues by delivering technical … environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuousimprovement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes towards and … continuous improvement. Challenging : seeks and advocates improvements to add value and drive continuous performance. Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement. Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals. Why Work More ❯
adaptable. Experience with design, on-site construction, inspections, traffic management, fault remediation and applying functional mitigation for tunnels and technology. Inspiring : Champions curiosity and continuousimprovement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes towards and … continuous improvement. Challenging : seeks and advocates improvements to add value and drive continuous performance. Challengeable : Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement. Influencing : Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals. Why Work More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and … SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you’ll lead service performance reporting, manage escalations, and drive continuousimprovement across the support experience. This role acts as the operational owner of the client support journey. Ensuring clarity, consistency, and excellence … SLA and KPI performance for assigned clients. Prepare and deliver monthly service performance reports to stakeholders. Monitor client satisfaction (CSAT) scores and recommend improvement actions based on feedback. Ensure client-facing reports and documentation are timely, accurate, and action-oriented. Provide suggestions to improve operational workflows, communication paths More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Group
with a turnover surpassing £2 billion. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition, and inclusivity and … SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you’ll lead service performance reporting, manage escalations, and drive continuousimprovement across the support experience. This role acts as the operational owner of the client support journey, ensuring clarity, consistency, and excellence … SLA and KPI performance for assigned clients. Prepare and deliver monthly service performance reports to stakeholders. Monitor client satisfaction (CSAT) scores and recommend improvement actions based on feedback. Ensure client-facing reports and documentation are timely, accurate, and action-oriented. Provide suggestions to improve operational workflows, communication paths More ❯
process improvements with strong project coordination skills Deliver training and communications on system changes to users across the business Contribute to the ongoing improvement of data quality, system efficiency, and HR … service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuousimprovement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement Strong reporting skills, with experience More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
JCW
Excellent problem-solving, time management, and documentation skills Able to juggle multiple integration workflows and priorities Strong sense of ownership and a passion for continuousimprovement 🤝 Why This Role? This is a great opportunity to be part of a collaborative, technically strong team where you’ll have More ❯
What you’ll focus on Leading the response and coordination of major incidents, problems ensuring services are restored quickly and safely Continual service improvement and XLAs, putting the customer at the heart of everything you do. Translate tech jargon to non-technical … stakeholders, coordinating tech teams. Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Technology Driving continuousimprovement across tooling, reporting, and process maturity Providing guidance and training to colleagues on best practice What we’re looking for A More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page
Our client is a well-established, UK-based organisation with a strong presence across multiple sectors, known for its commitment to innovation, collaboration, and continuousimprovement in delivering business-critical solutions. They offer a supportive, forward-thinking environment where IT plays a key role in driving operational More ❯
What you’ll focus on Leading the response and coordination of major incidents, problems ensuring services are restored quickly and safely Continual service improvement and XLAs, putting the customer at the heart of everything you do. Translate tech jargon to non-technical … stakeholders, coordinating tech teams. Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Technology Driving continuousimprovement across tooling, reporting, and process maturity Providing guidance and training to colleagues on best practice What we’re looking for A More ❯
meet company goals. Manage levels of personnel, skills, and development of skills in Engineering. Oversee physical resources to meet engineering needs across disciplines. Implement continuousimprovement and application of technology, work methods, and procedures for Engineering. Resolve Work Process Improvement Recommendations for preventive actions in More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Sunswap
and backups – improve and maintain RBAC/MFA, oversee compliance and maintain backups. Support & optimise – monitor performance, provide support across the businnes and drive continuousimprovement to reduce manual tasks and workflows. Champion AI & automation – use Microsoft Copilot, Power Automate AI Builder, Airtable AI and other generative More ❯
for Datapharm, ensuring that our employees and operational processes and procedures maintain ISO9001. You will work closely with stakeholders across the business to ensure continuousimprovement and prepare reports for the Exec and Senior Leadership Teams on a monthly basis to support with Business Operations strategy. How More ❯
turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and … staff wellbeing. Your Future Starts Here PURPOSE OF JOB: The purpose of the DaaS Service Desk Agent is to deliver excellent customer service through continuousimprovement that gives customer confidence, you will do this by understanding customer’s needs, delivering technical excellence, and ensuring communication is concise More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Zest
Our doors are open to those who bring a natural drive to excel in their discipline, who challenge the status quo, and who drive continuous improvement. We celebrate achievements, learn openly from failures, and set a high bar for ourselves and our peers. If you’re ready to contribute More ❯