Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute to implement our IT Operating Model. Lead and implement process improvement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with … RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with ContinuousImprovement members of the ITOM and CI team. Working with the ContinuousImprovement function in the team, other functions in the OCIO and other … GIS Divisions, embed a culture of continuousimprovement that drives GIS to better, faster and more efficient. Raising the process maturity and the ITOM adoption, optimise the processes through the definition and execution of roadmaps per GIS Divisions and functions. Provide visibility of progress, recommend and encourage steer for decisions using RASCI/RAPID. Express improvementMore ❯
multidisciplinary teams, including a wide range of other roles, to shape solutions that meet both technical and business requirements. Mentor and support data engineering teams, fostering a culture of continuousimprovement, knowledge sharing, and technical excellence. Support testing activities by ensuring pipelines are testable, observable, and reliable; work with QA and analysts to define test strategies, implement … supporting the growth and development of engineering teams. Organised and adaptable, with excellent time management and the ability to respond to shifting priorities. Self-motivated, proactive, and committed to continuous learning and improvement. Creative problem-solver with the ability to think critically and deliver innovative, practical solutions. Team-oriented, with a positive attitude and a strong sense of ownership … best practices, including secure data handling and regulatory requirements (e.g., Secure by design). Comfortable working in agile, multi-disciplinary teams, contributing across the full delivery lifecycle and supporting continuous improvement. Adaptable and quick to learn new tools, frameworks, and technologies to meet the needs of diverse client projects. #J-18808-Ljbffr More ❯
test automation frameworks and strategies. This role requires deep technical expertise in test automation tools and practices, leadership in guiding QA teams, and a strong focus on quality and continuous improvement. Key Responsibilities: Lead the design and implementation of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with … security and accessibility testing practices. Soft Skills: Strong analytical and critical thinking. Ability to work independently and in a team. Excellent communication and interpersonal skills. Passion for quality and continuous improvement. #J-18808-Ljbffr More ❯
on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We are currently … designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexer, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: An employer pension scheme 25 days holiday + … scheme A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount. Free unlimited Udemy account for every employee to support their continuous learning and improvement. Support in obtaining relevant certifications. Don’t worry if you don’t check all the boxes; we’d still love to hear from you. More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Collaborating with cross-functional teams including product and design Learning and applying best practices in version control, testing, and CI/CD Debugging and resolving issues, and contributing to continuousimprovement Staying up to date with emerging tools and technologies in software development What We’re Looking For: A recently completed degree in Computer Science, Software Engineering More ❯
on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Data More ❯
contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make … practices in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuousimprovement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions … by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯
frameworks to streamline the delivery process of the ZONTAL platform and associated pipelines, applications, and parsers. Collaborate with colleagues both within Professional Services and across ZONTAL to contribute to continuousimprovement initiatives Provide customer feedback surface customer sentiments to improve ZONTAL's delivery effectiveness through process and product optimizations. Work with the Documentation team to help create More ❯
are identified and managed efficiently throughout the problem lifecycle. The IT Problem Manager is also responsible for measuring and reporting the performance of the Problem Management practice, identifying continualimprovement opportunities, and the overall maturity of the practice. As part of the IT Service Management team, the Problem Manager will also be expected to support the other core More ❯
IT teams, to understand requirements, gather feedback, and deliver high-quality solutions. Share knowledge and provide guidance to team members on OCI OBl Analytics best practices and emerging trends. ContinuousImprovement: Stay up-to-date with the latest advancements in OCI services, analytics tools, and technologies. Evaluate new features and functionalities to identify opportunities for enhancing existing More ❯
and Zalaris Group Consulting leadership teams. Work closely with consulting, marketing, and product teams to ensure alignment on solutions and proposals. Foster a collaborative, results-driven culture that promotes continuousimprovement and customer-centricity. Solution Expertise Stay current on SAP SuccessFactors capabilities, product roadmap, and best practices within HCM and Payroll consulting. Articulate value propositions and craft More ❯
management. Resolve complaints & issues effectively as required. Ad-hoc tasks as assigned by the supervisor/management Supporting the Service Back Office strategic approach and within workstream execute the continuousimprovement plan (CIP). Support system and process enhancements to improve the tools and the quality of the process. Be part of the team that measures and … manages improvements through standard KPI’s and improvement plans. Participate in cross-workstreams and/or cross-functional initiatives or projects as required. Specific Duties: Manage Service contracts in ServiceMax Liaise with Aftermarket Sales and Order to Invoice teams to ensure seamless execution of the process in compliance with standard work and corporate policies Preventative Maintenance Plans: Working … with key stakeholders. Working experience on SAP and ServiceMax. Overall understanding and experience relating to the end-to-end Service processes across Aftermarket and Service Delivery. Demonstrable experience of continuousimprovement and the Living Lean principles. A high level of attention to detail. Demonstrate a collaborative approach by working openly with others both internally and externally to More ❯
to safeguard systems and data, ensuring compliance with industry standards and regulations. Team Development: Inspire and mentor a high-performing IT team, fostering a culture of innovation, accountability, and continuous improvement. Business Systems Optimisation: Drive improvements in core business applications such as Prophet and BI tools to enhance decision-making and operational insight. Project Delivery: Lead complex IT projects … strategic thinker with a hands-on approach. Commercially minded and results-driven. Ethical, transparent, and trustworthy. Adaptable, proactive, and resilient in a fast-paced environment. Passionate about innovation and continuousimprovement #J-18808-Ljbffr More ❯
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … of a small to medium engineering squad, either as a tech lead or as a core senior engineer on complex deliveries. You have experience building a blameless culture of continuousimprovement What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes … industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
tools, introducing innovations that enhance operational performance Collaborate with stakeholders across all levels, translating technical concepts into business-friendly language Mentor and support team members, promoting knowledge sharing and continuousimprovement Key Skills & Experience Strong Microsoft technology background, particularly Azure PaaS Experience with source control and CI/CD tools (Git, Azure DevOps, GitHub/GitLab) Skilled More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
stakeholders at all levels to ensure buy-in and alignment with the digital vision. Champion user-centred design, accessibility, and inclusion throughout the product lifecycle. Drive a culture of continuousimprovement, innovation, and evidence-based decision making. Ensure robust product governance, risk management, and compliance with relevant standards. Monitor product performance, using data and insights to inform More ❯
goals. Key Responsibilities: Collaborate with stakeholders to shape and deliver a Martech roadmap aligned with business objectives. Manage the full product lifecycle—from discovery and implementation to delivery and continuous improvement. Lead the integration of marketing tools including CDPs, CRMs, CMS platforms, analytics, and campaign technologies. Ensure GDPR compliance, consent management, and secure-by-design principles are embedded in More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
modular and maintainable code. DevOps Practices : Familiarity with CI/CD , containerization, and infrastructure as code. Agile Mindset : Experience working within Agile methodologies (Scrum, Kanban) and a passion for continuous improvement. Why Join? Be part of a fast-growing startup , backed by Series A funding and poised for massive success. Work remotely with a fully remote-first team , with More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
modular and maintainable code. DevOps Practices : Familiarity with CI/CD , containerization, and infrastructure as code. Agile Mindset : Experience working within Agile methodologies (Scrum, Kanban) and a passion for continuous improvement. Why Join? Be part of a fast-growing startup , backed by Series A funding and poised for massive success. Work remotely with a fully remote-first team , with More ❯
to achieve high service standards and exceed KPI targets. Manage complaints, client feedback, and contribute to overarching projects. Liaise with internal stakeholders, including senior management and account teams. Ensure continuous service improvement and industry best practices. Attend meetings to promote the team's achievements and department initiatives. Conduct regular one-on-one meetings to foster technician growth … and development. Manage ticket prioritisation and monitor team performance through engagement and development metrics. Produce accurate performance reports to drive continuous improvement. Experience and Skills Required: Management experience in a client-focused helpdesk environment. Excellent interpersonal, time management, and organisational skills. Ability to analyse data and drive performance improvements. Solid knowledge of IT Helpdesk functions and ticketing lifecycle. Advanced More ❯
SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Lead and develop distributed engineering teams across platform, infrastructure, and data Build and maintain robust internal tooling and services that enhance developer workflows Promote a culture of automation and continuousimprovement Shape and deliver a platform roadmap that treats internal teams as core users Ensure infrastructure aligns with security, privacy, and regulatory requirements Work closely with product More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
translating goals into actionable user stories and acceptance criteria. Own the product backlog , keeping it sharp, prioritised, and ready for rapid iteration. Lead and facilitate sprint ceremonies to drive continuousimprovement and delivery excellence. Shape client roadmaps and propose strategic ecommerce enhancements rooted in Shopify Plus capabilities. Analyse performance data to back up decisions and drive ROI More ❯
standards of accuracy and quality Supporting pre-sales activity, contributing to pitches, proposals, and effort estimation Escalating project risks when needed and supporting mitigation planning Promoting a culture of continuousimprovement across processes and documentation standards Ensuring all activity is aligned with our Information Security Management Systems (ISMS) Who you are: You’re someone who brings clarity More ❯
the strategy for data governance and architecture, optimising process and finding efficiencies – this includes huge scope to help influence and implement AI strategy. Leading and growing three teams, fostering continuousimprovement: Data Engineering & Architecture, Data Quality & Governance and Data Support – the department has 19 members with a manager for each area, who’ll look to you for More ❯
refine ML-driven pricing models to enhance risk assessment and profitability. Apply advanced statistical and machine learning techniques to optimize pricing accuracy. Automate and streamline pricing model deployment for continuous improvement. Collaborate with key stakeholders across engineering, product, and data teams. Monitor and assess model performance, iterating as needed to drive business value. Ensure regulatory compliance while fostering innovation More ❯