Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute to implement our IT Operating Model. Lead and implement process improvement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with … RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with ContinuousImprovement members of the ITOM and CI team. Working with the ContinuousImprovement function in the team, other functions in the OCIO and other … GIS Divisions, embed a culture of continuousimprovement that drives GIS to better, faster and more efficient. Raising the process maturity and the ITOM adoption, optimise the processes through the definition and execution of roadmaps per GIS Divisions and functions. Provide visibility of progress, recommend and encourage steer for decisions using RASCI/RAPID. Express improvementMore ❯
Herne Bay, England, United Kingdom Hybrid / WFH Options
Thames Water
capital schemes into BAU operations. Risk & Change Management: Collaborate with the Operational Risk Manager to identify, mitigate, and report on network-related risks. Ensure all risk KPIs and improvement criteria are met. Leadership & Strategy: Lead and mentor a team of four security network … engineers. Foster a collaborative culture aligned with the CTO’s technology strategy. Support programme delivery while safeguarding operational environments. Develop and execute sourcing strategies for sustainable service delivery. Collaboration & ContinuousImprovement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvementMore ❯
multidisciplinary teams, including a wide range of other roles, to shape solutions that meet both technical and business requirements. Mentor and support data engineering teams, fostering a culture of continuousimprovement, knowledge sharing, and technical excellence. Support testing activities by ensuring pipelines are testable, observable, and reliable; work with QA and analysts to define test strategies, implement … supporting the growth and development of engineering teams. Organised and adaptable, with excellent time management and the ability to respond to shifting priorities. Self-motivated, proactive, and committed to continuous learning and improvement. Creative problem-solver with the ability to think critically and deliver innovative, practical solutions. Team-oriented, with a positive attitude and a strong sense of ownership … best practices, including secure data handling and regulatory requirements (e.g., Secure by design). Comfortable working in agile, multi-disciplinary teams, contributing across the full delivery lifecycle and supporting continuous improvement. Adaptable and quick to learn new tools, frameworks, and technologies to meet the needs of diverse client projects. #J-18808-Ljbffr More ❯
multidisciplinary teams, including a wide range of other roles, to shape solutions that meet both technical and business requirements. Mentor and support data engineering teams, fostering a culture of continuousimprovement, knowledge sharing, and technical excellence. Support testing activities by ensuring pipelines are testable, observable, and reliable; work with QA and analysts to define test strategies, implement … supporting the growth and development of engineering teams. Organised and adaptable, with excellent time management and the ability to respond to shifting priorities. Self-motivated, proactive, and committed to continuous learning and improvement. Creative problem-solver with the ability to think critically and deliver innovative, practical solutions. Team-oriented, with a positive attitude and a strong sense of ownership … best practices, including secure data handling and regulatory requirements (e.g., Secure by design). Comfortable working in agile, multi-disciplinary teams, contributing across the full delivery lifecycle and supporting continuous improvement. Adaptable and quick to learn new tools, frameworks, and technologies to meet the needs of diverse client projects. #J-18808-Ljbffr More ❯
Design and drive the evolution of Kubernetes clusters across on-prem and cloud environments. Lead the definition and adoption of best practices for container orchestration, infrastructure-as-code, and continuous delivery. Engage with engineering and infrastructure stakeholders to understand and influence technical requirements and priorities. Mentor less experienced engineers and support knowledge-sharing across teams. Ensure the scalability, security … Confident communicator who can explain infrastructure decisions to developers and non-specialists. Works well across teams and disciplines, especially in high-performance environments. Self-motivated and pragmatic with a continuousimprovement approach. Experience with: Kubernetes provisioning and lifecycle management (AKS, EKS, on-prem). Infrastructure as Code (Terraform, Helm). Containerisation and orchestration (Docker, Helm, Operators). More ❯
test automation frameworks and strategies. This role requires deep technical expertise in test automation tools and practices, leadership in guiding QA teams, and a strong focus on quality and continuous improvement. Key Responsibilities: Lead the design and implementation of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with … security and accessibility testing practices. Soft Skills: Strong analytical and critical thinking. Ability to work independently and in a team. Excellent communication and interpersonal skills. Passion for quality and continuous improvement. #J-18808-Ljbffr More ❯
test automation frameworks and strategies. This role requires deep technical expertise in test automation tools and practices, leadership in guiding QA teams, and a strong focus on quality and continuous improvement. Key Responsibilities: Lead the design and implementation of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with … security and accessibility testing practices. Soft Skills: Strong analytical and critical thinking. Ability to work independently and in a team. Excellent communication and interpersonal skills. Passion for quality and continuous improvement. #J-18808-Ljbffr More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
in coding, testing, and documentation. Develop and refine measurable software development processes to enhance efficiency and quality. Collaborate with R&D team section managers to improve development workflows. Champion ContinuousImprovement Promote high-speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuousimprovement … including setting objectives, conducting evaluations and clearly documenting and monitoring progress. Software Development Lifecycle (SDLC) Management Proficiency in Waterfall as well Agile practices, including Scrum and Kanban. Experience in Continuous Integration/Continuous Deployment (CI/CD), setting up and managing CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Expertise in version control More ❯
Maidstone, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Collaborating with cross-functional teams including product and design Learning and applying best practices in version control, testing, and CI/CD Debugging and resolving issues, and contributing to continuousimprovement Staying up to date with emerging tools and technologies in software development What We’re Looking For: A recently completed degree in Computer Science, Software Engineering More ❯
on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Data More ❯
on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Data More ❯
Infrastructure Operations Team leader, you will drive operational excellence across all facets of all IT systems and operations, ensuring robust, scalable infrastructure and services whilst fostering a culture of continuous improvement. You and your team will lead technical diagnosis and resolution of incidents, as well as maintaining and innovating the infrastructure and services we provide to the business. You More ❯
contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make … practices in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuousimprovement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions … by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯
contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make … practices in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuousimprovement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions … by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯
and the lab development teams, engineers and other domain services to maintain alignment with the Product Owner\\\'s vision and goals and the prioritised backlog With a culture of continuousimprovement and a commitment to delivering value to our customers, we embrace challenges with enthusiasm and creativity. This role can be based from Wolverhampton or Chatham with … agile teams to deliver innovative data-driven solutions. Your responsibilities will include... Ensuring a DOR (definition of ready) status for all functional and technical user stories Identifying product improvement opportunities in line with business Outcomes and Key Results (OKRs), the Product Owner\\\'s vision and roadmap Facilitate workshops to capture and analyse business requirements, documenting potential solutions and More ❯
Sevenoaks, England, United Kingdom Hybrid / WFH Options
Wavenet
sharing, and improvements to the overall customer experience. Taking responsibility for data accuracy, known issue resolution, and system housekeeping tasks. Actively contributing to the knowledge base and team-wide continuousimprovement initiatives. Qualifications What We’re Looking For: Experience: Proven success in a Service Desk environment, with a strong personal track record. Experience working with SLAs and … Proficient in ITSM tools for managing incidents and service requests. Calm and adaptable under pressure, with a passion for customer satisfaction. Curious and solution-oriented, with a drive for continuous learning and service betterment. Desirable Qualifications: ITIL Foundation v3 or v4 Customer service or experience certifications Why Join Wavenet? At Wavenet, we believe in empowering our people. This role More ❯
frameworks to streamline the delivery process of the ZONTAL platform and associated pipelines, applications, and parsers. Collaborate with colleagues both within Professional Services and across ZONTAL to contribute to continuousimprovement initiatives Provide customer feedback surface customer sentiments to improve ZONTAL's delivery effectiveness through process and product optimizations. Work with the Documentation team to help create More ❯
frameworks to streamline the delivery process of the ZONTAL platform and associated pipelines, applications, and parsers. Collaborate with colleagues both within Professional Services and across ZONTAL to contribute to continuousimprovement initiatives Provide customer feedback surface customer sentiments to improve ZONTAL's delivery effectiveness through process and product optimizations. Work with the Documentation team to help create More ❯
the Infrastructure Operations Team Leader, you will drive operational excellence across all facets of IT systems and operations, ensuring robust, scalable infrastructure and services while fostering a culture of continuous improvement. You and your team will lead technical diagnosis and resolution of incidents, as well as maintaining and innovating the infrastructure and services we provide to the business. You More ❯
drive operational excellence, ensure system resilience, and contribute to the stability of a vital financial institution. You'll lead a team focused on robust, scalable IT infrastructure, essential for continuous operation and security. This involves championing operational excellence, maintaining high-performing systems, and fostering continuousimprovement within a regulated environment. Key Responsibilities: Lead and mentor infrastructure More ❯
drive operational excellence, ensure system resilience, and contribute to the stability of a vital financial institution. You'll lead a team focused on robust, scalable IT infrastructure, essential for continuous operation and security. This involves championing operational excellence, maintaining high-performing systems, and fostering continuousimprovement within a regulated environment. Key Responsibilities: Lead and mentor infrastructure More ❯
drive operational excellence, ensure system resilience, and contribute to the stability of a vital financial institution. You'll lead a team focused on robust, scalable IT infrastructure, essential for continuous operation and security. This involves championing operational excellence, maintaining high-performing systems, and fostering continuousimprovement within a regulated environment. Key Responsibilities: Lead and mentor infrastructure More ❯
Tunbridge Wells, England, United Kingdom Hybrid / WFH Options
Lorien
their teams to continually improve their agile ways of working. Strategic responsibilities include supporting senior leaders in moving towards enterprise-level agility. Assessing existing processes, identifying areas for improvement, and helping teams implement changes to enhance efficiency, collaboration, and value delivery. Key Responsibilities: Observe squad team practices and coach on process improvements. Provide expert guidance to leaders and … Specialist Skills & Experience: Deep understanding of Agile methodologies. Coaching and mentoring skills. Skilled in facilitating workshops and training sessions. Conflict resolution and mediation. Excellent communication and stakeholder management skills. Continuousimprovement and problem-solving abilities. Ideally, you will have experience in the Insurance sector. What’s next? If you believe you have the desired skills and experience More ❯
are identified and managed efficiently throughout the problem lifecycle. The IT Problem Manager is also responsible for measuring and reporting the performance of the Problem Management practice, identifying continualimprovement opportunities, and the overall maturity of the practice. As part of the IT Service Management team, the Problem Manager will also be expected to support the other core More ❯
are identified and managed efficiently throughout the problem lifecycle. The IT Problem Manager is also responsible for measuring and reporting the performance of the Problem Management practice, identifying continualimprovement opportunities, and the overall maturity of the practice. As part of the IT Service Management team, the Problem Manager will also be expected to support the other core More ❯