13 of 13 Continuous Improvement Jobs in Newport

executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also … implementation of sustainable solutions to prevent recurrence. Vendor & Partner Performance Management Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery. Continuous Improvement & Service Optimization Identify trends, risks, and improvement opportunities ...

Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure the financial modules … wider ERP and PFP strategy, ensuring initiatives are delivered on time and within budget while meeting evolving business and user needs. Drive continuous improvement of ERP processes, controls and system performance, ensuring deployed Oracle Fusion modules fully support National Highways' financial management and reporting requirements. Lead ...

enable emerging technologies such as connected and autonomous vehicles. As Principal Machine Learning Engineer, you will lead the strategic direction, risk management, and continuous improvement of production AI/ML products and services that support critical business decision-making. Working closely with Digital Services teams and senior …/ML products and services in production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements to user experience, efficiency, scalability ...

stakeholders. Represent the team at programme-level forums, escalating risks and issues as needed. Remove blockers and proactively manage delivery risks and incidents. Drive continuous improvement in agile maturity and team performance. Manage cross-team dependencies to ensure aligned and predictable delivery. Essential Skills & Experience Proven ability ...

minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management … delivery strategies. Reporting & Recommendations: Provide IT leadership with comprehensive reports and actionable insights on vendor performance, incident prevention, problem resolution, and overall service quality. Continuous Improvement: Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem ...

service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with … diverse audiences A naturally analytical approach, able to lead investigations and deliver preventative solutions Strong leadership and mentoring capabilities, with a proactive attitude to continuous improvement Benefits: 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution ...

defects within software and deployment processes. Create and maintain clear technical documentation. Support and mentor junior team members. Contribute to lessons learned, retrospectives, and continuous improvement initiatives. Explore and adopt emerging technologies to enhance DevSecOps capabilities. Skills & Experience Essential/Strongly Preferred: Solid understanding of the full … passion for delivering high-quality, secure software solutions. xkybehq You will enjoy working collaboratively, adapting to new technologies, and contributing to a culture of continuous improvement. To find out more about Computer Futures please visit ...

values. Drive cross-directorate collaboration with product, data, and digital teams to maintain high-performing connected services, ensuring effective service management, delivery against KPIs, continuous improvement, and efficient operational performance. Own the strategic promotion and positioning of the Digital Lab, representing National Highways externally at industry forums … leadership experience, with the ability to define, communicate, and evolve product and service vision and roadmaps using data, insight, and user feedback to ensure continuous value delivery. Strategic thinker with strong analytical capability, able to translate organisational goals and complex information into clear strategy, prioritisation, and long-term direction. ...

Delivery Establish frameworks and reporting to support consistent execution across regions Work with regional leadership to embed digital engagement and partner enablement practices Support continuous improvement of partner digital engagement processes Performance & Insight Track metrics relating to platform adoption, digital transactions and partner engagement Provide insights ...

governance, service performance, and risk. Manage relationships with suppliers and delivery partners. Ensure network services meet targets for availability, resilience, capacity, and security. Drive continuous improvement through standardised processes and digital-first practices. Assess new technologies, risks, and capability gaps to inform future strategy and investment. Support ...

environmental, and quality performance, including RAMS, lifting operations, and temporary works Provide strong visual leadership on site, promoting a culture of safety, collaboration, and continuous improvement Maintain accurate project reporting and updates for clients and stakeholders Build and maintain strong relationships with clients, supply chain, and internal ...

enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support incident resolution, service requests, reporting, and compliance activities. ...

Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role Responsibilities Deliver technical support and service … participate in incident bridge calls as a central technical contact Ensure delivery against SLAs and KPIs Produce clear technical documentation and reporting Support continuous service improvement initiatives Escalate complex issues to L3 teams when required Maintain effective stakeholder communication and engagement Essential skills and experience Experience with ...