1 to 25 of 542 Continuous Improvement Jobs in the North of England

focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial … clients. Key Responsibilities * Operational Leadership & Continuous Improvement* Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality … onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.* Participate in customer checkpoints to ensure service performance aligns with client expectations.* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting More ❯

in one centralised platform based on Microsoft's Fabric service. Managing reporting requirements and contributing to governance boards. Matrix managing and developing a team of Senior Technical Analysts. Supporting continuous improvement and stakeholder engagement across the programme. This is a permanent role, with migration activities expected to run until 2030. About us Here at the NHS Business … for migration events. 5. Taking an active assurance role in the planning and preparation, execution and washup of migration events, providing feedback to all parties and feeding into a continuous improvement loop. 6. Preparing material for, and contributing to, programme boards, including governance boards, programme planning, migration scheduling, etc. 7. Evaluating readiness and success criteria against outcomes … of working within the Programme. Person Specification Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter. 2.Evidence of continuous professional development. 3.Relevant foundation level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF) Evidence of continuous professional development. Relevant foundation level qualification in an IT department More ❯

in one centralised platform based on Microsoft's Fabric service. Managing reporting requirements and contributing to governance boards. Matrix managing and developing a team of Senior Technical Analysts. Supporting continuous improvement and stakeholder engagement across the programme. This is a permanent role, with migration activities expected to run until 2030. About us Here at the NHS Business … for migration events. 5. Taking an active assurance role in the planning and preparation, execution and washup of migration events, providing feedback to all parties and feeding into a continuous improvement loop. 6. Preparing material for, and contributing to, programme boards, including governance boards, programme planning, migration scheduling, etc. 7. Evaluating readiness and success criteria against outcomes … of working within the Programme. Person Specification Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter. 2.Evidence of continuous professional development. 3.Relevant foundation level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF) Evidence of continuous professional development. Relevant foundation level qualification in an IT department More ❯

Abstract’s clients. This role is key to developing innovative solutions to resolve client challenges, providing guidance to junior members of the development team on project work, and driving continuous improvement of technical practises across the organisation. RESPONSIBILITIES To architect, design, and implement complex software systems, ensuring scalability, performance, and reliability. Determining the structure and design of … code, configuration, and systems are kept secure. Line management of offshore team members, ensuring alignment on project goals, technical standards, and delivery timelines while fostering a culture of accountability, continuous improvement, and effective communication across time zones. Providing technical leadership, guidance and mentoring to junior developers across the business. Promoting knowledge sharing and continuous improvement More ❯

2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. Continuous Improvement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯

2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. Continuous Improvement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuous improvement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯

Manager is responsible for delivering high-quality, strategically aligned HR systems and data services across the organisation. This role ensures HR systems are fit for purpose and supports the continuous improvement of people management practices through accurate, timely, and insightful data reporting. The postholder will establish and maintain systems, processes, and frameworks that uphold the highest standards … digital HR solutions that improve efficiency and user experience. Team Leadership Manage and develop the MIS team to provide responsive, high-quality service to stakeholders. Foster a culture of continuous improvement and innovation in HR data management and digital transformation. Data Integrity and Reporting Champion data excellence by maintaining high standards of accuracy and consistency across all … internal and external audits related to HR systems and data. Deliver statutory and organisational reporting such as pay gap analysis, diversity metrics, and workforce surveys, ensuring accuracy and timeliness. Continuous Improvement Identify opportunities for digital transformation and automation within HR processes to enhance efficiency and service delivery. Leadership and Development Coach and mentor team members to deliver More ❯

Act as the key interface between CMS (including subsidiaries), freight service providers, customers and vendors, to ensure efficient, compliant, and cost-effective delivery solutions. Collaborate cross-functionally to drive continuous improvement initiatives that enhance DIFOT performance, customer satisfaction, international trade compliance, and overall logistics cost effectiveness. Key Role Responsibilities Plan, schedule, and evaluate ‘glocal’ logistics operations, coordinating … Goods requirements, working closely with logistics partners and customs authorities to avoid delays and maintain safety standards. Establish and implement logistics best practices, policies, and planning principles to drive continuous improvement and efficiency. Own the CMS freight accrual process, forecasting and reconciling logistics costs to support financial reporting and budget integrity. Analyse freight invoices and recover overcharges … vendors and customers, aligning logistics requirements to ensure seamless integration and operational readiness. Proactively identify and resolve logistics challenges, delivering solutions that meet service standards and budget targets. Champion continuous improvement and cost-saving initiatives, targeting inefficiencies across inbound and outbound flows. Promote and uphold company values (POPE) in all logistics activities, fostering a high-performance, values More ❯

environments to design and deliver services that meet user needs and strategic goals. You will guide stakeholders through technical decisions, ensuring alignment with governance and assurance processes, and championing continuous improvement and innovation. What You'll Do: Analyse existing systems to recommend improvements or new technologies that address organisational needs and enhance security. Contribute to solution design … departmental or cross-government strategies. Support integration of new systems into existing infrastructures, documenting precise technical approaches and standards. Own one or more digital components, guiding design, implementation, and continuous improvement throughout the delivery lifecycle. Collaborate across teams and suppliers to identify reusable components, reduce technical debt, and drive consistent architectural practices. Evaluate outcomes of projects or … to governance requirements and assurance frameworks, ensuring solutions meet relevant policies, standards, and compliance requirements Essential skills: Designing and delivering quality services with strong technical grounding. Driving innovation and continuous improvement in solution design. Navigating complex landscapes of technologies, suppliers, and cross-government teams. Applying agile development and DevOps principles, following robust engineering standards. Shaping or contributing More ❯

and maintenance of a comprehensive Threat Intelligence Database and apply this data to assist in the investigation of incidents. Compliance: Ensure compliance with organizational security policies and regulatory requirements. Continuous Improvement: Participate in continuous improvement processes for security operations and procedures Key Requirements Education: Bachelor's degree in computer science, Information Technology, Cybersecurity, or More ❯

countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of … Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality through effective agile practices and continuous improvement Communicate proactively with stakeholders (product, design, leadership, customers) on delivery progress, risks, and dependencies Facilitate alignment between technical capabilities and business objectives through clear, strategic communication Own … Solutions: Experience with highly scalable solutions and internet-facing traffic levels Quality & Testing Leadership: Define team testing strategy, establish quality governance for the team, and measure team adoption with continuous improvement initiatives Application Security: Confident vulnerability management, thread modelling and tracking Production Support: Knowledge of observability and production support practices Essential Experience Requirements 6+ years in software More ❯

countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of … Ensure projects are scoped, prioritised, and delivered on time with clear alignment to business goals and quarterly OKRs Drive predictability, velocity, and quality through effective agile practices and continuous improvement Communicate proactively with stakeholders (product, design, leadership, customers) on delivery progress, risks, and dependencies Facilitate alignment between technical capabilities and business objectives through clear, strategic communication Own … Solutions: Experience with highly scalable solutions and internet-facing traffic levels Quality & Testing Leadership: Define team testing strategy, establish quality governance for the team, and measure team adoption with continuous improvement initiatives Application Security: Confident vulnerability management, thread modelling and tracking Production Support: Knowledge of observability and production support practices Essential Experience Requirements 6+ years in software More ❯

QA Analysts, and ensures adherence to best practices in quality assurance and testing methodologies. The QA Manager acts as a strategic partner to development, project and business teams, driving continuous improvement in QA processes and tools, and ensuring that all technical releases are robust, reliable, and aligned business objectives. Responsibilities Directly or indirectly manage 10-20 QA … vendor deliverables. Collaborate with Development Managers, Business Analysts, and Project Managers to ensure quality is embedded throughout the software development lifecycle. Champion the use of automation, artificial intelligence and continuous testing practices to improve efficiency and reduce time to market. Monitor and report on QA metrics, identifying trends and areas for improvement. Manage risks and issues related to quality … with internal standards, regulatory requirements, and industry best practices. Act as a key point of contact for senior stakeholders regarding QA matters. Promote a culture of quality, accountability, and continuous improvement across the IT function. May perform other duties as assigned. Qualifications 7+ years of experience in Quality Assurance, with at least 2 years in a leadership More ❯

DSPT compliance, and digital security standards. Excellent communication and stakeholder management skills, with the ability to influence at Board level. Demonstrated success in leading teams through change and driving continuous improvement. This is a fantastic opportunity to make a real impact by shaping a forward-thinking digital future. Closing Date: 30/11/25 Interviews: 12/… periodically. This list is not exhaustive, and the role may include additional duties which are not listed here. Strategic Leadership and Digital Transformation 1. Lead the development, implementation, and continuous improvement of Cumbria Healths Digital Strategy, aligning it with organisational objectives and national NHS digital priorities. 2. Provide strategic leadership on all matters related to digital innovation … accountability for IT and telephony policies, ensuring they remain current, compliant, and fit for purpose. 3. Lead, mentor, and develop the Digital and Performance team, fostering a culture of continuous improvement, innovation, and collaboration. 4. Promote digital literacy and capability across the organisation through training, engagement, and partnership working. Other Duties 1. Ensure all organisational digital systems More ❯

operational and strategic goals. Blending technical configuration and business analysis , this role is perfect for someone who enjoys detail, structure, and problem-solving , with a passion for quality and continuous improvement . You’ll be part of a high-performing transformation and technology team that values precision, collaboration, and accountability . Working alongside colleagues across operations, change … Conduct testing, validation, and peer reviews prior to production deployment. Ensure configuration changes adhere to version control standards and governance processes. Participate in projects requiring configuration support or input. Continuous Improvement & Issue Resolution Analyse and resolve configuration issues promptly, identifying root causes and implementing corrective actions. Review and refine configuration processes to enhance efficiency and consistency. Proactively … identify risks or improvement opportunities in configuration practices. Does this sound like you? Essential Experience in software configuration or systems administration within a complex business environment. Strong understanding of configuration management principles and change control frameworks. Ability to analyse business requirements and translate them into configuration specifications. Hands-on experience with configuration tools and workflow management systems (e.g. More ❯

is an exciting opportunity for a Senior Full Stack Engineer to lead on our award winning Investcentre platform. You will be joining a team which has a philosophy of continuous improvement, and a strong focus on engineering excellence What to expect Agile methodologies and a passion for continuous improvement and building a high-performance More ❯

actionable solutions. You will work on systems that support collections and compliance, ensuring processes are efficient, compliant, and scalable. You will also contribute to project delivery, system enhancements, and continuous improvement initiatives. Key Responsibilities: Partner with business and IT stakeholders to understand strategic goals and operational needs. Translate business requirements into technical specifications for collections and compliance … Develop and maintain documentation, reports, and dashboards to support decision-making. Collaborate with project managers, compliance, risk, and IT teams to ensure timely, high-quality delivery of initiatives. Drive continuous improvement, supporting change management and adoption of new systems or processes. Essential Experience & Skills: Strong experience as a IT Business Partner or Technical Business Analyst in financial … supporting projects from requirements gathering through to delivery. Ability to work collaboratively in a hybrid environment (2 days per week in Manchester). Desirable Skills: Experience in process improvement, automation, or system optimisations. Knowledge of regulatory and compliance standards within financial services. SQL or similar data analysis skills. This is a fantastic opportunity to join a technical and More ❯

ll work closely with developers, business analysts and fellow testers to create acceptance criteria, develop test approaches and execute both manual and automated testing. You'll also help drive continuous improvement, ensuring that their platforms meet functional and non-functional requirements while maintaining high standards of quality. Key Responsibilities Perform testing activities within Agile/Scrum teams … covering functional, integration, performance, accessibility, browser, and device compatibility. Investigate defects and work with developers to resolve issues. Present test outcomes and provide clear feedback to stakeholders. Take a continuous improvement approach to testing practices. What They're Looking For Essential: Proven experience testing omnichannel platforms and their integration points. Strong understanding of Agile/Scrum testing … or sell scheme Private health insurance Life assurance Income protection Plenty of scope for progression Opportunity to influence testing practices and improve platform quality. Commitment to professional development and continuous learning. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯

The team you'd be applying for models itself on creating a robust culture of belonging. We pride ourselves on fostering a fast-paced, innovative environment where experimentation and continuous improvement are highly valued. Our infrastructure is built on AWS, enabling us to deliver robust and scalable solutions to our clients. You will be supported by being … and product offerings. Participate in code reviews, providing constructive feedback to peers. Maintain relevant documentation to describe logic, coding/configuration, testing and changes where applicable. Contribute to the continuous improvement of our software development lifecycle. Be an active and enthusiastic team player. Partner effectively with all team members to deliver against commitments. What we're looking More ❯

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are … An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act … level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and More ❯

You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are … An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality. Act … level agreements (OLAs). Collaborate with stakeholders to understand service requirements and ensure alignment with business goals. Manage vendor relationships and third-party service providers. Drive continual service improvement (CSI) initiatives using data and feedback. Ensure compliance with IT governance, risk, and security policies. Produce regular service performance reports and present to senior leadership. Person Specification Build and More ❯

delivery teams, working hands-on to help them plan, execute, and deliver value more efficiently. The focus isn’t on textbook Agile or strict Scrum but on pragmatic delivery, continuous improvement, and instilling the right mindset. You’ll help refine ways of working, embed OKRs, align delivery with business goals, and support the adoption of Agile and … practices. What You’ll Be Doing • Lead Agile delivery within cross-functional Platform and Product teams • Coach and mentor team members to embed Agile thinking and delivery discipline • Drive continuous improvement using data, metrics, and feedback loops • Introduce iterative ways of working, OKRs, and value-based planning • Support dependency management and cross-team alignment • Encourage collaboration, autonomy More ❯

Job summary We are looking for someone passionate and enthusiastic to lead the development of standards, embedding and driving continuous improvement of strategic delivery management practices across complex portfolios within NHSBSA. We would love for you to refine and champion the organisation's approach to Agile delivery, ensuring alignment with national standards (GDS, CDDO, Service Manual), and … a multidisciplinary approach to delivery, ensuring that teams are equipped with the right skills, tools, and support to deliver effectively. You will foster a culture of collaboration, innovation, and continuous improvement across professions. Through collaboration, coaching, and strategic innovation horizon scanning, you will shape delivery culture across DDaT to support the NHSBSAs strategic ambition to be the … compliance across the DDaT Directorate engaging with wider multi disciplinary teams. Building and leading a high-performing professional community of Delivery Managers, fostering a culture of excellence, collaboration, and continuous improvement. Collaborating with other Heads of Profession to promote a multidisciplinary approach to delivery, ensuring integrated ways of working across DDaT and beyond. Designing and implementing structured career pathways More ❯

expert guidance for complex technical incidents, all while leading a team of 11 talented professionals. This role blends hands-on technical leadership with strategic oversight, ensuring operational excellence and continuous improvement across our IT landscape. 🏡 Your day-to-day responsibilities Lead and inspire a team of 11 Technical Operations professionals across the UK and Europe. Oversee the … secure, and aligned with business objectives. Manage and maintain a hybrid datacentre and multicloud (AWS/AZURE) environment. Oversee incident, change, and problem management following ITIL best practices. Drive continuous improvement initiatives to enhance performance and efficiency. Partner with suppliers and vendors to ensure best-in-class service delivery. Support business continuity and disaster recovery planning and More ❯

growing technology business is looking for a Software Test Engineer to help strengthen its QA and testing capability. You’ll join a collaborative product and engineering team focused on continuous improvement, quality, and delivery speed across multiple software releases. This newly created position offers a genuine opportunity to make an impact, shaping automation, improving processes, and embedding … Manage and maintain test suites within Azure DevOps or similar tools. Collaborate with developers, product managers, and support teams to identify issues early. Conduct root cause analysis and drive continuous improvement across QA processes. Recommend tools and methods to improve automation coverage and testing efficiency. Skills & Experience Essential 3+ years’ experience in software testing or QA engineering. More ❯