19 of 19 Continuous Improvement Jobs in Staffordshire

Customer Service Team Leader

Hiring Organisation
First Recruitment Group
Location
Keele, Staffordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Technical Support team, managing day-to-day operations, service levels, and escalations. Create a positive, high-performing team culture while monitoring performance and driving continuous improvement across services and processes. Key Responsibilities Manage daily support operations and act as the first point of contact for escalations … Identify and resolve customer issues across the full customer lifecycle. Lead the support team through coaching, one-to-ones, training, and team huddles. Drive continuous improvement in processes, efficiency, and customer experience. Ensure compliance with information security and data protection requirements. Essential Experience & Skills Customer service ...

Group IT Infrastructure Manager

Hiring Organisation
Proftech Talent
Location
Tamworth, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£65000 - £70000/annum
performance and ensure timely issue resolution. Foster a collaborative, customer-focused, and continuously improving culture. Stay updated on new technologies and recommend improvements. Drive continuous improvement across infrastructure and service delivery. Align IT services and projects with long-term organisational goals. Strong analytical thinker with excellent problem ...

Interim Quality Assurance Officer

Hiring Organisation
Hays
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£19.0 - £21.0 per hour + £19-21 per hour
services. This organisation delivers frontline services to vulnerable customer groups and operates within a highly regulated environment, placing strong emphasis on quality, safeguarding, and continuous improvement.This is an interim opportunity, ideal for an experienced quality or compliance professional who can add immediate value. Your new roleAs an Interim Quality … reports with practical recommendations Working closely with frontline teams and managers to implement improvement plans Promoting a culture of learning, transparency and continuous improvement This role is based in Stoke-on-Trent, with hybrid working and regular service visits required.What you'll need to succeedTo ...

Digital Sales Partnerships Manager

Hiring Organisation
First Technical Recruitment
Location
Newcastle, Staffordshire, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
commercial teams. • Act as the primary internal escalation point for partner-related issues. • Collaborate with internal departments to ensure proposition and operational alignment. Continuous Improvement & Market Insight • Monitor competitor activity across affiliate and comparison site channels. • Identify opportunities to optimise conversion, ranking, visibility, and operational efficiency. • Recommend ...

Senior Business Development Representative

Hiring Organisation
TimeXtender
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
onboarding and demonstrating high standards in activity quality and approach. Share frameworks, coach on technique and contribute to a culture of experimentation and continuous improvement across the business. What We Are Looking For 4–6 years of experience in B2B SaaS/software in BDR/ ...

Service Delivery Manager

Hiring Organisation
Certes IT Service Solutions
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
Desk, End User Computing, Audio Visual Support and Data Centre Operations teams, ensuring services are delivered in line with agreed service levels while driving continuous improvement and modernisation. Key Responsibilities - Lead and manage IT operational teams, fostering a high-performance, collaborative culture. - Ensure effective delivery … user support, AV services and data centre operations. - Manage suppliers and contracts to ensure quality and value for money. - Drive continual service improvement in line with ITIL best practice. - Support digital transformation and service modernisation initiatives. - Ensure services are secure, resilient and compliant with policies and standards. - Manage ...

Digital Business Analyst

Hiring Organisation
Sanderson
Location
Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
tech and business is key Be pro-active, and a self-starter What you will be doing: Execute business analysis to support projects and continuous improvement initiatives across core digital platforms. Understand business objectives and validate stakeholder requirements using appropriate analysis techniques. Analyse business processes and systems … identify opportunities for improvement within digital platforms. Document functional, non-functional, data, reporting, and transition requirements, as well as current ("as-is") and future ("to-be") processes. Collaborate with product and project teams to design business processes and plan change initiatives. Work with multiple third-party vendors ...

Machine Learning Engineer

Hiring Organisation
TechByte Talent Ltd
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
Comfortable working with Docker and containerised systems Experience collaborating cross-functionally and owning delivery, not just models A mindset focused on impact, curiosity, and continuous improvement ...

IT Support Technician / 1st and 2nd Line Engineer

Hiring Organisation
Kyocera SGS Precision Tools
Location
Lichfield, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
with the rollout and support of new systems, devices, and technology initiatives Maintain accurate IT documentation and user guidance, including SharePoint content Contribute to continuous improvement, automation, and IT projects About you Essential Proven experience in a 1st/2nd Line IT Support role Strong working knowledge ...

Service Delivery Administration Apprentice

Hiring Organisation
Motormax
Location
Shenstone Business Park, Lynn Lane, Shenstone, Lichfield, England
Employment Type
Advanced Apprenticeship
Salary
£14,000 a year
through proactive planning and escalation Monitoring ongoing deployments, tracking progress against SLAs and KPIs Organising regular check-ins, stakeholder updates, and delivery reviews Supporting continuous improvement by enhancing delivery processes, documentation, and tools to enable scalable growth Training This is a Business Administration Level 3 apprenticeship which ...

Country Sales Manager - UK

Hiring Organisation
BEC Technologies
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
high-performance team and collaborate across product, marketing, engineering, and operations. Key Responsibilities: Foster a collaborative and results-oriented team culture, focused on continuous improvement and professional growth. Develop and implement strategies to optimize the performance of each sales region, ensuring consistent and predictable revenue growth. Establish ...

Account Manager

Hiring Organisation
Salt
Location
Stafford, Staffordshire, UK
Employment Type
Full-time
teams including Vendor Alliances, Marketing, and Sales Operations to coordinate outreach, campaigns, and onboarding. Share success stories, use cases, and market insights to support continuous improvement across the sales function. Ensure operational excellence by aligning with internal processes for quotations, order fulfilment, and post-sales support. Skills ...

Control Systems Engineer

Hiring Organisation
Vantage Consulting
Location
Burton-on-trent, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 50,000 Annual
process control, plant automation, SCADA, PLC, telemetry, and IT/OT complementary technologies (MES, Analytics, Industrial Networking, Industry 4.0). With a focus on continuous improvement, they are ISO 45001, ISO27001, ISO14001 and ISO9001 certified. As a business, their project solutions are based around Rockwell, Siemens, Mitsubishi ...

Senior Manager Quality Engineering

Hiring Organisation
Primis
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
Testing, Performance, and Certification disciplines. Identify and execute targeted, high-impact hires where skills gaps exist. Foster a culture of technical excellence, ownership, and continuous improvement. Act as a senior technical authority on testing strategy, automation frameworks, and quality systems. Champion quality-first thinking across the SDLC, partnering closely ...

eQMS Pre-Sales & Application Specialist

Hiring Organisation
Trackmedium eQMS
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
intuitive, cloud-based eQMS platform. You'll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation. Company Description Trackmedium LLC, based in California … Training Management, among others, and serves as a vital tool for businesses striving to maintain quality management and compliance for audit-readiness, while driving continuous improvement. ...

Director of Operations

Hiring Organisation
LA International Computer Consultants Ltd
Location
Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
asking the right questions to ensure initiatives deliver clear business value and make commercial sense. Identify and implement operational efficiencies, optimising processes and driving continuous improvement across the organisation. Lead, manage, and develop a team of 4-5 senior leaders from day one, including Heads of Architecture ...

Service Delivery Manager

Hiring Organisation
Proftech Talent
Location
Lichfield, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum
tracking progress and performance against agreed SLAs and KPIs. Facilitate regular check-ins, stakeholder updates, and delivery reviews with internal and external teams. Champion continuous improvement, capturing lessons learned and feeding insights back into the service and product offerings. Benefits of working as a Service Delivery Manager ...

Controls Automation Engineer

Hiring Organisation
E3 Recruitment
Location
Walsall, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
region to provide support to each of the group's manufacturing sites. Provide 'hands-on' technical support and expertise and drive Plant Operational Improvement as part of the Group Engineering function. Support the development … Reliability Centred Maintenance Strategy by supporting criticality assessments and drive towards condition-based monitoring Enhance plant reliability by applying modern maintenance strategies and continuous improvement techniques. Support new and innovative process automation initiatives. I would love to speak to anyone who has any of the following: Previous ...

French speaking IT Software Business Developer

Hiring Organisation
French Selection (FS)
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
delivering innovative software solutions used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across ...