5 of 5 Continuous Improvement Jobs in Taunton

Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients regarding the delivery of new … client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. Ensure compliance with security best practices, including … and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Essential: Strong experience managing a help desk or customer service operation More ❯

Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients regarding the delivery of new … client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. Ensure compliance with security best practices, including … and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Essential: Strong experience managing a help desk or customer service operation More ❯

Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients who have delivery of new … client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked … and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Essential: Strong experience managing a help desk or customer service operation More ❯

Monitor help desk tickets, escalation processes, and service requests to ensure SLA compliance. Coordinate resource allocation and workload balancing for optimal team performance. Implement continuous improvement initiatives based on client feedback and service performance metrics. Customer Management Be the contact for clients who have delivery of new … client issues. Ensure excellent communication and service standards are maintained at every touchpoint. Oversee service review meetings with key clients, identifying opportunities for improvement and growth. Operational Responsibilities Drive help desk processes, ensuring adherence to ISO/ITIL-based best practices. To ensure security best practices are worked … and managed service KPIs, trends, and client satisfaction metrics. Collaborate with sales and account management teams to identify upsell and service enhancement opportunities. Drive continuous improvement across service workflows, documentation, and knowledge management. Skills & Experience Required Essential: Strong experience managing a help desk or customer service operation More ❯

to architectural decisions and code reviews, ensuring best practices. Mentor and support junior developers to encourage growth and technical excellence. Champion agile methodologies and continuous integration/continuous deployment (CI/CD) practices. Tech Stack and Skills: Front-End: JavaScript/TypeScript, React or Angular, HTML5, CSS3, REST … tech team with investment in modern tools and platforms. Flexible hybrid working based in the beautiful South West. A culture of innovation, empowerment, and continuous improvement. Competitive salary, bonus scheme, and benefits package. Ongoing training and career development support. Please note: This role does not offer sponsorship . Candidates More ❯