Lead Service Desk Analyst
- Hiring Organisation
- ROTORK PLC
- Location
- Bath, South West, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
Desk matters, you'll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvement—all while ensuring best-in-class service aligned to ITIL standards and SLAs. What You'll Do Lead, mentor, and support … ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery. Identify trends and contribute to continuous improvement, automation, and knowledge-sharing initiatives. Qualifications What You'll Bring Proven experience in a Service Desk or IT support leadership role ...