Service Administrator
- Hiring Organisation
- Sopra Steria
- Location
- Cheltenham, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
ensure smooth operations and outstanding client engagement. What youll be doing Monitoring and measuring service delivery against performance indicators to demonstrate achievements against contract and SLA expectations. Delivering services within agreed scope, timescales, financial and quality measures. Supporting continuous service improvement and evolution through proactive engagement. Ensuring effective client … collaboratively with internal and external partners. A proactive attitude with a focus on service excellence. It would be great if you had Experience in contract management. Membership of a recognised professional IT body. Professional Service Management qualification such as ITIL. Relevant sector experience. Employment Type: Full-time, Permanent ...