Technical Systems Analyst
Liverpool, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Universities Superannuation Scheme
decisions, integration planning, and system optimisation. Owning support models and ensuring that service support processes, escalation paths, and knowledge transfer protocols are followed and improved. Generating, validating, and delivering management information (MI) and analytics to support operational and regulatory reporting. Supporting vendor management activities, including performance reviews, contract adherence, and issue resolution. Facilitating root cause analysis and … enterprise environment. Ability to diagnose and resolve complex technical issues, including performance issues and integration failures. Experience working with third-party support partners and vendors, including service reviews and contract management. Proficiency in producing technical documentation, MI dashboards, and support materials. Familiarity with ITIL frameworks and service management tools. Knowledge of information security, access control, and audit principles. More ❯
Posted: