2 of 2 Contract Negotiation Jobs in Belfast

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Belfast, UK
Employment Type
Full-time
retention, and advocacy Provide a seamless customer journey, from onboarding to renewal and everything inbetween, optimising for quality of service Lead customer success, managing contract negotiations, upsell and cross-sell, monitoring and measuring customer success standards across all teams Monitor and analyse customer satisfaction metrics, including Net Promoter Score ...

Customer Success Manager

Hiring Organisation
Beeline
Location
Belfast, UK
Employment Type
Full-time
internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations. Responsibilities: Own client relationships and ensure overall satisfaction and retention. Lead contract renewals … account status and opportunities to leadership. Achieve defined revenue and strategic targets for assigned accounts. Requirements: Bachelor's Degree or equivalent experience Proven Sales negotiation experience Proven Account Management skills required in order to create, maintain and enhance customer relationships Proven Relationship Management skills both with clients and internal ...