of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet quality standards and are … reports on key performance indicators (KPIs), service level agreements (SLAs), and other metrics. Present findings to senior management and stakeholders, providing recommendations for improvement. Contract Management: Oversee the management of third-party provider contracts responsible for the execution layer of service transition activities. Ensure adherence to service level agreements … SLAs) and key performance indicators (KPIs) as outlined in the contracts. Lead negotiations for contract renewals and amendments, securing favourable terms and conditions. Monitor vendor performance and manage relationships to ensure high-quality service delivery. Ensure third-party providers are integrated seamlessly into the organisation's workflows and align More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
The Portfolio Group
value opportunities, in support of wider organisation objectives and priorities. Support IT Business Partner on larger, complex projects providing project management and analytics support. Contract negotiations and drafting. Support with contract renewal monitoring, strategy preparation and negotiation of group standards, tools and working practices to improve supplier More ❯
technology platforms operate efficiently and reliably, providing early insights for Engineering, Service Reliability, Service Delivery, and DevOps teams. The CoE Lead will manage the contract with third-party providers responsible for the execution layer, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs). The position … using pipelines, enabling early detection of issues and automated incident response. Knowledge of the latest technology trends in the monitoring landscape, such as OpenTelemetry. Contract Management: Experience in managing third-party provider contracts, including negotiating terms, monitoring performance, and ensuring adherence to SLAs and KPIs. Ability to integrate third More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Black Pen Recruitment
Senior Strategic Sales Manager - (Remittances/Global Crypto/Remote) Our Client is the largest and the first licensed on/off-ramp platform for stablecoins in Africa. They are dedicated to offering innovative solutions in the African stablecoins space. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Alexander Lyons Solutions
Recruitment Career in Tech/IT Contracting – Remote Role 🌟 💰 Competitive Base Salary + Uncapped Commission An esteemed recruitment agency is seeking an accomplished IT Contract Recruitment Consultant to enhance their expanding team. This remote role is perfect for a driven professional with a proven history in contract recruitment … contractor placements, ensuring a seamless process. - Cultivate and maintain robust relationships with both clients and contractors. - Ensure compliance with IR35 regulations and adeptly manage contract negotiations. - Stay abreast of market trends and day rates to provide informed advice and insights. Ideal Candidate Profile: - Proven experience in IT contractMore ❯