7 of 7 Conversational AI Jobs in Lancashire

of the possible" demo-style sessions to enthuse, excite, and engage prospective clients. The Global Contact Centre Industry Transformation The global contact centre industry is transforming rapidly! Technologies like AI and ML are becoming the 'go to' solutions for creating future-ready business solutions. Gone are the days when customers had to navigate an endless maze of "press … likely know of or have interacted with many of our clients. Technology and Solution Space At ConnexAI, we design, build, and manage our own suite of modern cloud-native AI- powered communication technologies. Our Athena AI omnichannel and dialler communications platform provides a single pane of glass for all users, integrating voice, live chat, email, WhatsApp, SMS, Messenger … and social media. Our AI engine 'Athena' is the brains behind much of our technology, from chat bots to speech analytics, real-time call transcription, speech-enabled IVR, and real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you'll own the early customer More ❯

We're looking for a UI Designer to join our Product & Design team at ConnexAI, where you'll help define how users experience our AI-powered SaaS platform used by organisations worldwide to engage millions of customers daily. You'll design the front end of real-time dashboards, data-driven insights tools, omnichannel comms modules, and cutting-edge AI … to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a central role in that journey. … You'll be designing for a complex, multi-product platform that includes everything from AI-powered chat flows to real-time agent dashboards. And because we're scaling fast, there's room to shape your role, influence product direction, and grow your career. Responsibilities Design and maintain UI components and patterns across web and mobile applications Collaborate with cross More ❯

the latest web technologies. With a perfect balance between autonomy and collaboration, you will contribute to making our application exceptionally robust. Build a system at the forefront of the conversational AI sector. You will be heavily involved with how agents interact with their customers and will build the quality assessment side of the platform that enhances customer interaction. … success of the product You will have the opportunity to develop new parts of the system You will be collaborating closely with the Data Science team, contributing to our AI offerings You will explore a diverse range of technologies, including AWS, Linux, Docker, PostgreSQL, WebSockets, APIs You will have exposure to other technologies such as Linux, Docker, AWS, PostgreSQL … the latest web technologies. You will have previous experience developing/consuming Rest APIs You will thrive in a collaborative work environment About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯

in the areas of speech, LLMs, or multimodal learning. You will take cutting-edge research and turn it into production-ready models, enabling real-time, scalable, and reliable multimodal AI experiences. What You'll Be Doing Building and productising machine learning models for speech-to-text, text-to-speech, and speech-to-speech tasks Translating academic and internal research … culture and best practices Bonus : experience with streaming audio processing, real-time systems, or speech synthesis engines Why Join Us? Be part of a foundational team building novel, multimodal AI capabilities Shape the architecture and product direction from an early stage Work in a fast-moving, collaborative environment with a strong focus on execution and innovation Opportunity to grow … alongside a rapidly scaling AI startup About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI More ❯

communicator, comfortable working across interdisciplinary teams A collaborative mindset and interest in helping improve team workflows Curiosity and a willingness to learn About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting … edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. More ❯

and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯

and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯