7 of 7 Conversational AI Jobs in the North West

of the possible" demo-style sessions to enthuse, excite, and engage prospective clients. The Global Contact Centre Industry Transformation The global contact centre industry is transforming rapidly! Technologies like AI and ML are becoming the 'go to' solutions for creating future-ready business solutions. Gone are the days when customers had to navigate an endless maze of "press … likely know of or have interacted with many of our clients. Technology and Solution Space At ConnexAI, we design, build, and manage our own suite of modern cloud-native AI- powered communication technologies. Our Athena AI omnichannel and dialler communications platform provides a single pane of glass for all users, integrating voice, live chat, email, WhatsApp, SMS, Messenger … and social media. Our AI engine 'Athena' is the brains behind much of our technology, from chat bots to speech analytics, real-time call transcription, speech-enabled IVR, and real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you'll own the early customer More ❯

the latest web technologies. With a perfect balance between autonomy and collaboration, you will contribute to making our application exceptionally robust. Build a system at the forefront of the conversational AI sector. You will be heavily involved with how agents interact with their customers and will build the quality assessment side of the platform that enhances customer interaction. … success of the product You will have the opportunity to develop new parts of the system You will be collaborating closely with the Data Science team, contributing to our AI offerings You will explore a diverse range of technologies, including AWS, Linux, Docker, PostgreSQL, WebSockets, APIs You will have exposure to other technologies such as Linux, Docker, AWS, PostgreSQL … the latest web technologies. You will have previous experience developing/consuming Rest APIs You will thrive in a collaborative work environment About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯

We're looking for detail-oriented, linguistically sharp, and tech-curious individuals to join our growing team of AI Data Annotators. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. What You'll Be Doing? Transcribe and annotate audio recordings across various dialects and languages. Perform quality … the-loop and RLHF processes. Work on training data for developing and current ASR, TTS, sentiment analysis, emotional tone detection, and preference modelling tasks. Collaborate with linguists, engineers, and AI researchers to refine annotation standards. Identify and flag edge cases or quality issues in datasets. Contribute to projects related to training Large Language Models (LLMs) and improving speech AI … tasks is highly desirable. Ability to work efficiently with data labelling tools and meet deadlines/KPIs. Comfortable with repetitive tasks and long periods of focused work. Passionate about AI, language, and the role data plays in model development. Must be able to work on-site 5 days a week in Manchester (this is a security requirement). About More ❯

as you will likely be on client sites most working days across the UK. Who We're Looking For: ConnexAI seeks driven individuals passionate about contact centre platforms and AI technology to advance their careers. Whether you're an experienced expert or a rising star in the field, if you're driven to innovate and eager to shape the … future of contact centres, we want to hear from you. Why ConnexAI? Dive into the forefront of Contact Centre Dialer, OMNI channel and AI technology, where we're redefining the customer experience for businesses worldwide. You will develop an understanding of how businesses use ConnexAI to gain a competitive advantage in the marketplace. You will make a global impact … a career in Technical Services as well as Senior candidates who would like to step into the future of contact centre enablement. About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯

our product Every day presents new challenges, offering the opportunity to solve complex database issues and contribute to support and development efforts About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting … edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. More ❯

AI Architect £80,000 - 94,000 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Role: Lead Architect (AI/ML) Salary: £80,000 - £94,000 DOE Additional Package: 20% Bonus, Extensive Benefits Package Location: Manchester (Hybrid) Are you a Lead Architect (AI/ML) looking for your next challenge? If you thrive in driving … innovation and want to shape the future of AI-powered digital experiences, this could be your next big move. Join a high-impact team that sits at the centre of a transformation agenda - blending cutting-edge AI/ML technologies with large-scale customer solutions in a vibrant and fast-paced environment. This isn't just another technical … role - it's an opportunity to take ownership as a Lead Architect (AI/ML) in a strategic function. You'll be influencing product roadmaps, guiding engineering teams, and shaping how millions of customers interact with digital services through conversational AI. What you'll be doing: Lead the design and development of scalable, secure AI-powered solutions More ❯

Conversation/Chatbot Designer (LLM AI) Location: Remote (UK-based only) Duration: 4-month initial contract | Full or part time | Potential to extend Were looking for a Conversation Designer to shape human-like, engaging dialogue for cutting-edge AI customer journeys in the financial services space. You'll be: ? Designing intuitive, accessible, and natural conversations to be delivered … for LLMs ? Collaborating with product, data, and engineering teams ? Using tools like Figma, Voiceflow, and Miro ? Driving continuous improvement through user feedback and data You should bring: ? Experience with conversational AI, chatbots or voice assistants ? Prompt engineering skills (CoT, prompt chaining) ? A portfolio showing impact through design ? Confidence working in agile, cross-functional teams Nice to have: background More ❯