1 to 25 of 36 Conversational AI Jobs in England

AI Technical Lead | Staff Software Engineer | Forward Deployed Engineering Team Lead | Principal AI Engineer Bristol | London | Manchester | Cambridge (Hybrid - 2 Days Per Week Onsite) £80,000 - £130,000 + Bonus + Comprehensive Benefits Build the Future of Enterprise AI 167 Solutions is partnering with a rapidly growing … global technology organisation that is investing heavily in its UK AI Engineering capability. With an established international engineering team of over 50 software and AI engineers , this is an opportunity to help shape the next generation of enterprise AI platforms, intelligent software and agentic systems being deployed ...

Contract Opportunity: Conversational AI/Product Manager/Community Manager Location: London 2 days per week in the office Rate: Up to £500-550 per day Contract: 6–12 months IR35: Outside IR35 I’m currently working with an exciting company looking for a product and community-focused … professional to support the growth and development of a live customer-facing Conversational AI product. The product is already live within a mobile app, supporting customers through a Conversational AI helpdesk function. You’ll play a key role in helping bring the product to a wider ...

enters the Genesis era ofgrowth and transformation under private equity ownership, the Group’s ambitionis to become a data- and AI-powered specialist-services platform where everyinteraction, acquisition and piece of expertise makes the firm smarter, moreefficient and easier to scale. The Director, AI Engineering leads the AIEngineering … Data Science function within the unified Tech-Ops operatingmodel, the engineering engine room that turns JTC’s AI & Agentic Strategy2030 into working, governed and value-generating systems. The postholder will build andlead the team responsible for AI/ML model development and agentic engineeringacross the three pillars ...

Head of AI – Manchester A growing technology‐led business is looking to appoint a Head of AI to lead the development, implementation, and long‐term adoption of AI capabilities across the organisation. This is a strategic and hands‐on leadership role focused on shaping the company … AI direction while overseeing the successful delivery of AI solutions from concept through to live deployment and business adoption. Working closely with IT, operational, commercial, and leadership teams, you will drive practical AI initiatives using Azure, LLMs, machine learning, and AI agents – ensuring solutions are secure ...

Data Scientist (AI & Conversational Analytics) Hybrid - 1 day per week in office A leading global organisation is seeking an experienced Data Scientist to help shape the future of enterprise analytics and AI-enabled decision making. This is a unique opportunity to play a key role … development of trusted, conversational analytics solutions powered by AI and advanced data modelling. Working closely with senior leadership, you will help transform complex business data into intuitive, natural language insights while ensuring the highest standards of governance, accuracy, and explainability. Key Responsibilities Design and deliver AI-powered ...

Role Summary We are seeking a seasoned Voice AI Lead Architect with strong Data Architecture expertise to lead the design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy … customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data Architecture lead , building strong relationships with banking stakeholders across business, data, and IT teams. Design and deliver Voice AI/Agentic IVR solutions ...

Technical Lead We’re looking for a hands‐on Technical Lead to build and lead our Enterprise Grade AI Platform. You’ll drive execution of our conversational AI, Generative and agentic AI roadmap, managing a team of talented engineers while remaining hands‐on yourself. This role … ability to roll up your sleeves and solve complex technical problems. Your Impact Lead, mentor, and grow a team of 5-8 AI engineers, fostering a culture of technical excellence, innovation, and delivery Drive end‐to‐end execution of conversational AI features that enable users to interact ...

banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant, and scalable AI … driven conversational solutions . Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms . Establish governance, compliance, and AI guardrails (data privacy, auditability, explainability). Oversee delivery teams ensuring quality, performance, and resilience . Key Skills Strong ...

About the job As a Forward Deployed Engineer (FDE) in Applied AI, you are the "Agent Engineer" and the primary driver for our customers' most critical AI initiatives. You take initial conversational prototypes and transform them into production‐ready solutions, owning the end‐to‐end engineering life … cycle, including the transition from "Art‐of‐the‐Possible" to real‐world business value and scalable, secure AI systems. In this high‐travel, high‐impact role, you will be focused on leading technical delivery for Conversational AI pilots and establishing the first Customer User Journeys (CUJs ...

Computer Science, a related field, or equivalent practical experience. 8 years of experience with software development using Python or similar coding languages. Experience architecting AI systems on cloud platforms (e.g., the company Cloud Platform (GCP)). Experience deploying resources using Terraform or similar tools, to automate the setup … networking. Experience building full-stack applications that interact with enterprise IT infrastructures, and developing external customer projects. Preferred qualifications Master’s or PhD in AI, Computer Science, or a related technical field. Experience implementing multi-agent systems using frameworks like ReAct and self-reflection. Experience debugging Agent logic ...

Technical CRO Consultant, AI Product Experimentation London, Outside IR35, £400-440/day This is an opportunity to help shape the rollout of AI-native products at scale. The business is investing heavily in conversational AI, recommendation engines, decisioning tools and agentic AI experiences … these products deliver measurable commercial impact through robust experimentation and optimisation. The Company They are a large, customer-focused organisation undergoing significant digital and AI transformation. Their established experimentation function has strong foundations in traditional testing and optimisation. As AI-powered experiences become a growing part ...

About aion Aion is the enterprise AI platform, a full-stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, Aion takes them from concept to production on a single, unified … platform. We work differently than most AI companies: our teams deploy alongside our customers, turning production-ready AI into real business outcomes in weeks, not quarters. We’re a fast-growing, VC-backed startup led by founders with a track record of successful exits. With teams across ...

Overview Join Barclays as an AI Engineer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role, you will drive innovation, leverage … cutting-edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self-service, and fallout prevention, while shaping the model team structure for managing technology and concepts in this space, including AI/ML and advanced data analysis. ...

Google is seeking a Forward Deployed Engineer in Applied AI to lead end‐to‐end delivery of Conversational AI pilots, transforming prototypes into production solutions and driving customer value on site at major clients. You will require deep software engineering, MLOps, and cloud infrastructure expertise at Google … Cloud. You will design scalable AI systems on GCP, implement robust security and observability, and collaborate with Enterprise GTM teams to ensure successful deployments across #J-18808-Ljbffr ...

Anaplan Inc in Manchester is seeking a hands-on Technical Lead to build and guide our Enterprise Grade AI Platform. You will drive the execution of our conversational AI and agentic AI roadmap while mentoring a team of engineers and remaining hands-on when needed. ...

data and forecasts in CRM tools (e.g., Salesforce) Provide market and customer feedback to influence product development and go‐to‐market strategy Leverage generative AI and advanced automation to personalize customer engagements at scale, using real‐time data to dynamically tailor messaging, demos, and proposals Continuously experiment with emerging … tools (e.g., conversational AI, autonomous agents, predictive analytics, and AI‐powered deal coaching) and share best practices across the organization Harness AI‐driven insights to craft highly personalized messaging that resonates with each prospect’s unique business challenges, industry context, and decision‐making priorities Utilize advanced ...

Data Scientist (AI & Conversational Analytics) Hybrid - 1 day per week in office A leading global organisation is seeking an experienced Data Scientist to help shape the future of enterprise analytics and AI-enabled decision making. This is a unique opportunity to play a key role … development of trusted, conversational analytics solutions powered by AI and advanced data modelling click apply for full job details ...

leading eCommerce client are looking for a talented and motivated individual to drive the development of cutting-edge AI solutions that includes conversational, Agentic AI's. This role focuses on building advanced conversational AI systems, implementation AI Agents across different use cases, implementing sophisticated … architectures, and deploying production-grade voice AI applications. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Hands-on experience with advanced RAG systems Strong experience with LLM technologies Agentic AI experience Software Engineering background Good ...

Help shape the future of AI within a growing international SaaS business. We're looking for an experienced AI Platform Engineer to help build and evolve the Azure platform that powers our conversational AI products and wider AI strategy.You'll design, build and operate … cloud-native platform supporting Retrieval-Augmented Generation (RAG), LLM orchestration, vector search and production AI services, working closely with AI Engineering, DevOps and Security teams to deliver scalable, secure and reliable AI solutions. Role scope: Designing, building and operating AI platform infrastructure across Microsoft Azure. Developing ...

organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational … Hybrid)# Role OverviewThe Head of Services Engagement leads the Professional Services commercial engagement function across the UKI region, with a strategic focus on AI-led customer transformation.This role is responsible for driving services growth, commercial governance, and customer outcomes by positioning AI capabilities at the centre ...

revenue growth.Lead customer discussions, workshops, and executive briefings to position Contact Centre transformation solutions.Act as a trusted advisor to clients on CX, digital transformation, AI, automation, and cloud contact centre strategies.Establish and strengthen strategic relationships including NICE, Genesys etc.Drive joint GTM initiatives, co-sell opportunities, partner-led campaigns … Global team within Capgemini to build and pitch solutions.Support solution design, proposal development, RFP responses, and client presentations.Provide thought leadership on emerging technologies including AI, Conversational AI, Workforce Management, Digital Channels, and Contact Centre Modernisation.Work independently while effectively engaging cross-functional teams and the wider CoE.Build strong ...

understanding of deflection and automation techniques in the Contact Centre and CX spaceExperience designing and supporting functional requirements for CX solution implementation (e.g. chatbots, Conversational AI)Domain and Industry ExperienceCross-sector experience including Financial Services, Manufacturing, Media & Entertainment, Retail, and TechnologyExperience handling various Contact Centre processes including inbound … Centre environments across:Delivery & Service ManagementWorkforce Management (WFM)LearningReporting & AnalyticsQualityMethodologies and Technical KnowledgeProcess Improvement methodologiesKnowledge of simple automation principles such as call deflection, webchat, Conversational AI, and chatbotsWorking knowledge of Contact Centre solutions including (but not limited to):AWSGenesys CloudNICEZendeskYour security clearanceTo be successfully appointed to this role ...

Barclays is seeking an AI Engineer to lead the evolution of our Conversational Assistant within the Digital Customer Experience team. You will drive innovation, shape AI/ML initiatives, and redefine customer experiences across digital channels. You will design conversations, chat and self-service experiences, oversee model ...

Senior Product Manager, Alexa UK and Ireland Job ID: 10413634 | Amazon Online UK Limited Alexa+ is our next-generation, generative AI-powered personal assistant — more conversational, intelligent, and personalized, helping you get things done. This is a rare opportunity to shape how millions of customers across … connects with customers across the UK and Ireland — making her culturally relevant, contextually aware, and genuinely relatable. You’ll work at the intersection of AI, culture, and customer experience, using prompt engineering tools to localise Alexa’s personality for millions of customers. You’ll own the strategy and adapt ...

seeking a Senior AI Engineer to join us as a key founding member of a greenfield team building transformative AI capabilities from the ground up. In this role, you will work across the full stack of Anaplan AI applications, solving unique challenges at the intersection of AI … enterprise software. By experimenting with the latest AI models and collaborating with talented data scientists and product designers, you will build cutting‐edge, user‐facing AI features that directly impact how global businesses plan and make decisions. Your Impact Contribute to the architecture and take ownership ...