26 to 50 of 92 Conversational UI Jobs in the UK excluding London

Automation Manager to shape how we use emerging technology to improve customer experiences and operational efficiency. You’ll lead initiatives spanning conversational AI, agent‐assist, and workflow automation while aligning with Customer Experience and Technology teams. You will explore new technologies, evaluate opportunities, and influence prioritisation to deliver ...

model‐routing policy. Person specification Essential Proven use of AI and generative AI to deliver measurable business outcomes, ideally including a named conversational AI assistant and a no‐code AI build tool (e.g. a Copilot‐class assistant, Claude Artifacts/similar). End-to-end delivery experience: problem ...

commercially minded. Someone who thrives in agile, fast-paced environments where ownership and accountability matter. Bonus Points For Experience with AI-powered products, conversational interfaces or agentic workflows. Exposure to tools such as Claude Code, Cursor or similar AI-assisted development platforms. Experience building and scaling design systems. ...

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when ...

ServisBOT Inc. is looking for a Business Analyst to join their team in Manchester. The role focuses on supporting product teams and customer delivery, ensuring the integration of AI tools to enhance project outcomes. Candidates ...

paced, highly collaborative product environments. You’ll Stand Out If You Have Experience working within complex product portfolios. Exposure to AI‐powered products, conversational interfaces or intelligent workflows. Experience using tools such as Claude Code, Cursor or similar AI‐assisted technologies. A track record of building high‐performing ...

powered technologies. You will map client objectives to scalable telecom solutions that improve efficiency and customer satisfaction. From intelligent call routing and conversational AI to IVR design, you will deliver end-to-end solutions, document call flows, test rigorously, and support go-live. #J-18808-Ljbffr ...

specialist responsible for designing, testing, deploying, and optimising prompts and agentic workflows for multi‐channel customer service AI solutions. The role blends conversational design, LLM prompt engineering, evaluation discipline, and production‐grade governance Your responsibilities: Design and iterate prompts for IVR, voice bots, chatbots, and messaging channels. Build … accelerators. Your Profile Essential skills/knowledge/experience: Strong hands‐on experience in LLM prompt engineering for production systems. Experience with conversational AI for customer service (voice & chat). Knowledge of agentic AI design patterns and orchestration. Experience with RAG, grounding techniques, and prompt evaluation. Understanding ...

reliable and able to follow structured delivery processes. Comfortable testing your own work and improving it based on feedback. Interested in customer service, conversational design, business operations or digital transformation. Practical and outcome‐focused: you care about whether the agent actually helps the user. Useful skills or experience … code tools or automation platforms such as Zapier, Make or n8n. Experience writing documentation, process maps, FAQs or training materials. An interest in conversational AI, customer experience or service design. You don’t need You do not need to be: A machine learning engineer. A data scientist. ...

services. Own end-to-end agentic systems from concept to production, including model selection, prompt and context design, retrieval strategies, backend services, and conversational interfaces. Design and implement single-agent and multi-agent orchestration patterns, including handoffs, delegation, and cooperative task execution. Build scalable RAG and context pipelines … memory handling, and agent orchestration patterns. Experience building and maintaining RAG pipelines, agent frameworks, MCP servers or equivalent function‐calling architectures, and conversational interfaces. Familiarity with cloud platforms, REST APIs, containerization, and modern deployment environments. Experience with observability, evaluation, experimentation, and feedback loops for AI systems in production. ...

services. Own end-to-end agentic systems from concept to production, including model selection, prompt and context design, retrieval strategies, backend services, and conversational interfaces. Design and implement single-agent and multi-agent orchestration patterns, including handoffs, delegation, and cooperative task execution. Build scalable RAG and context pipelines … memory handling, and agent orchestration patterns. Experience building and maintaining RAG pipelines, agent frameworks, MCP servers or equivalent function-calling architectures, and conversational interfaces. Familiarity with cloud platforms, REST APIs, containerization, and modern deployment environments. Experience with observability, evaluation, experimentation, and feedback loops for AI systems in production. ...

The Opportunity We’re seeking a passionate Data Scientist to own the end-to-end implementation and design of data science applications for various clients. You will join a growing practice and champion and actively ...

Our client is in the Financial Sector and is looking to grow their team with a new AI Engineer. The role is hybrid with 2 days in Central London, 3 days at home. This is ...

Credit Technologies is seeking a hands-on Lead Product Manager, AI. To take clear ownership of our AI product capabilities and conversational customer experiences. In this role, you will bridge customer needs, financial domain expertise, and generative AI technology to create personalized, conversational customer journeys across … principal product partner to the engineering and product and data team. In short you will be responsible for making sure our conversational AI delights customers and delivers incredible outcomes. This role suits a hands-on product manager with experience in consumer credit reporting, credit eligibility and conversational ...

software design, coding fluency and practical problem-solving are essential. You will apply AI in pragmatic ways-such as designing document search and conversational experiences using Retrieval-Augmented Generation (RAG)-while maintaining a high bar for engineering quality, security, scalability and operational excellence. What You’ll Do Design … engineering standards that enable multiple internal teams to build consistently and efficiently. Build and evolve AI-enabled capabilities, including RAG-based search and conversational solutions over internal documentation and knowledge sources. Define robust evaluation approaches for AI-assisted features, balancing usefulness, reliability, security and cost. Develop and maintain ...

with hands-on Cognigy development experience to design, build, test and optimise AI-enabled customer and adviser experiences. The primary focus is developing conversational AI and automation solutions in Cognigy and integrating them with NICE CXone. You will build and maintain Cognigy conversational journeys, including intents … CXone. Develop solutions using Autopilot, Copilot and related CXone AI capabilities alongside Cognigy-based solutions, according to the use case. Build and maintain conversational AI journeys in Cognigy, including intents, entities, dialogue flows, prompts and escalation paths. Develop Cognigy self-service use cases with clear containment, fallback ...

with hands-on Cognigy development experience to design, build, test and optimise AI-enabled customer and adviser experiences. The primary focus is developing conversational AI and automation solutions in Cognigy and integrating them with NICE CXone. You will build and maintain Cognigy conversational journeys, including intents … CXone. Develop solutions using Autopilot, Copilot and related CXone AI capabilities alongside Cognigy-based solutions, according to the use case. Build and maintain conversational AI journeys in Cognigy, including intents, entities, dialogue flows, prompts and escalation paths. Develop Cognigy self-service use cases with clear containment, fallback ...

rotas and record care. We need someone to own how all of it runs. You’ll run our live automation estate, which includes conversational AI agents, robotic process automation and custom AI assistants. Your job is to make sure that: work moves cleanly between agents and people approvals … looking for Essential: You’ve owned automation or workflow systems in production You’ve used an enterprise low-code platform, plus RPA or conversational agent tooling You think in processes: routing, approval gates and exception paths You’ve built or deployed something with AI or LLM tools ...

AI AND AUTOMATION PRACTITIONER TRAINEESHIP Become an AI and Automation Practitioner and Build Real-World Experience Are you interested in artificial intelligence, automation, and using technology to improve the way organisations operate? Do you want ...

Responsibilities: Act as a senior engineer within a delivery team, providing technical direction and leading by example in design, implementation, quality, and operational ownership. Own features and technical improvements end to end, from understanding the ...

Software Engineer - Belfast Following on from our continued growth and success, Intapp is looking for a Software Engineer to join our Belfast development team. You will be a part of a growing, innovative team and ...

Job Role We are hiring a Graduate AI Engineer to help build a reusable agentic AI platform and a series of related agentic workflow systems. You will work with senior AI engineers and business stakeholders ...

Built a RAG chatbot? Great. Taken an AI solution into production, evaluated its weaknesses and made it genuinely better? Now we're talking. We're looking for an experienced Senior AI Engineer to join a ...

data and stakeholder insight to shape priorities and deliver measurable outcomes. Working within a multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities … Experience delivering GOV.UK or other public-sector digital services. Familiarity with Government Digital Service (GDS) product management practices and service standards. Experience with conversational AI, chat platforms or generative AI-enabled services. Understanding of Large Language Models (LLMs) and AI-powered customer journeys. Familiarity with analytics platforms ...

modernize their communications environments and deliver exceptional employee and customer experiences. As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, AudioCodes enables organizations to accelerate digital transformation through innovative solutions that integrate seamlessly with Microsoft Teams, Zoom, and other leading collaboration platforms. With … lives inside Teams, so every Teams user can play a role in the service workflow. It is AI-first by design, embedding Conversational AI and Generative AI into the agent and customer journey through AI voice agents, AI call summarization, and sentiment analysis, alongside an omnichannel toolkit that ...