Service Manager
- Hiring Organisation
- Sanderson Government and Defence
- Location
- South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £65,000
firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. You'll act as the single service owner, working within a DevSecOps … improvements and providing clear direction across teams. What you'll be doing: Owning BAU service delivery and meeting contractual SLAs Driving cost optimisation and service improvements Ensuring Run teams understand client deliverables and priorities Leading daily stand-ups and managing escalations Ensuring Business Continuity Plans ...