Service Delivery Manager
- Hiring Organisation
- Nigel Wright Group
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £50,000 per annum
process improvements and lead initiatives that enhance service efficiency and overall operational effectiveness. Manage external vendor relationships, including contract negotiation, performance monitoring and cost optimisation. Monitor, analyse and report on KPIs to measure the performance and effectiveness of IT support services. Maintain accurate and up-to-date service ...