2 of 2 Critical Success Factor Jobs in the Midlands

and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer More ❯

and contractors as well as support of the Network Engineers. The post holder will be required to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate. Implements Data policies and procedures and proposes changes when required. Proposed changes may impact on other functions and departments. All staff have More ❯