11 of 11 Culture of Ownership Jobs in the South East

Customer Experience Manager - Customer Technical Care Location: Milton Keynes - Hybrid (our office days are Tuesday and Wednesday, with the rest being work from home) Reporting to: Head of Customer Experience Role Overview As a Customer Experience Manager within the Customer Technical Care team, you will lead a group of specialists dedicated to resolving technical issues and delivering exceptional … support to our partners and consumers. You'll be responsible for ensuring operational excellence, driving continuous improvement, and fostering a culture of ownership and accountability. Your leadership will be pivotal in safeguarding trust and ensuring seamless service delivery across multiple channels. Key Responsibilities Assess and optimise team processes to improve efficiency and eliminate pain points. … Lead change initiatives by translating strategic goals into actionable plans with clear metrics. Maintain a roadmap of improvements, managing risks and ensuring smooth adoption. Evaluate the impact and ROI of changes, using insights to inform future improvements. Influence wider CX initiatives as a technical care subject matter expert, sharing best practices to embed a culture of More ❯

Month FTC ) | Hybrid London/Remote About Us Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped … investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI), managing its £83m portfolio. As we prepare to launch our … control processes. Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals. Act as Interim Head of Middle Office, partnering with Heads of Data and Fund Operations to build the function from scratch and embed workflows, controls and accountability. Oversee system selection, implementation and integration More ❯

Month FTC ) | Hybrid London/Remote About Us Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped … investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI), managing its £83m portfolio. As we prepare to launch our … control processes. Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals. Act as Interim Head of Middle Office, partnering with Heads of Data and Fund Operations to build the function from scratch and embed workflows, controls and accountability. Oversee system selection, implementation and integration More ❯

shape the company's future. Join us, and let's create meaningful change together. The Role As an AI Engineer, you will head up the design, build, and optimisation of our data infrastructure, automation solutions, and AI-driven tools. Leading Data Architecture, MarTech, AI & Automation, you will ensure that data flows seamlessly across the business and is harnessed effectively … to drive client performance. This role requires a mix of technical expertise, leadership, and client-facing skills. You will manage and develop team members, oversee data engineering projects, and take ownership of the agency's core data pipelines and platforms using Artificial Intelligence. You will also play a key role in exploring and embedding automation and … AI technologies to keep our solutions future-focused. This is an exciting opportunity for an ambitious data professional looking to step into a leadership role, shape the direction of the agency's data capabilities. This role has a direct opportunity to grow into a Head of Data and AI position. Key Responsibilities Data Engineering & Architecture Lead the development More ❯

Head of Business Systems & IT – Leading Law Firm A leading law firm is seeking a senior IT leader to drive the strategy, management, and evolution of its internal business systems and IT infrastructure. This role blends hands-on delivery with strategic oversight, ideal for someone who can align technology with business goals in a professional services environment. Key … and SaaS applications, ensuring reliability and security. Ensure compliance with GDPR, ISO 27001, and regulatory standards; support audits and risk management. Drive IT projects, change requests, and adoption of new tools while defining KPIs for performance and service delivery. Lead a small, high-performing team, providing mentorship and fostering a culture of ownership and … Experience: 5+ years in IT leadership or enterprise systems management, ideally in law firms or professional services. Hands-on experience with practice management, ERP, or CRM platforms. Strong knowledge of IT infrastructure, SaaS platforms, and device management. Familiarity with compliance frameworks and regulatory requirements. Proven ability to lead small teams and deliver IT change in complex environments. Desirable: Experience More ❯

Legal Counsel | Shape the Future of Legal Operations | London Are you a dynamic legal professional ready to redefine what in-house legal counsel looks like? Join Tecknuovo, a deliberately different technology consultancy where legal advice isn't just reactive, it's integrated into every business decision, driving commercial value, and enabling agile operations across our scaling business. This isn … t your typical legal role Forget siloed legal departments. As our Legal Counsel, you'll be at the heart of business operations, working face-to-face with our London team 4 days a week, embedded within our innovative Business Operations Hub. You'll report directly to our Chief Legal & Sustainability Officer and have the unique opportunity to build the … What makes this opportunity special? Business Integration : Your legal expertise directly shapes commercial strategy and day-to-day operations Growth Pathway : Perfect stepping stone for ambitious lawyers eyeing Head of Legal positions Diverse Portfolio : From cutting-edge IP and AI compliance to commercial contracts and employment law Agile Environment : Work with cross-functional teams in a fast-paced, innovation More ❯

Legal Counsel | Shape the Future of Legal Operations | London Are you a dynamic legal professional ready to redefine what in-house legal counsel looks like? Join Tecknuovo, a deliberately different technology consultancy where legal advice isn't just reactive, it's integrated into every business decision, driving commercial value, and enabling agile operations across our scaling business. This isn … t your typical legal role Forget siloed legal departments. As our Legal Counsel, you'll be at the heart of business operations, working face-to-face with our London team 4 days a week, embedded within our innovative Business Operations Hub. You'll report directly to our Chief Legal & Sustainability Officer and have the unique opportunity to build the … What makes this opportunity special? Business Integration : Your legal expertise directly shapes commercial strategy and day-to-day operations Growth Pathway : Perfect stepping stone for ambitious lawyers eyeing Head of Legal positions Diverse Portfolio : From cutting-edge IP and AI compliance to commercial contracts and employment law Agile Environment : Work with cross-functional teams in a fast-paced, innovation More ❯

Legal Counsel | Shape the Future of Legal Operations | London Are you a dynamic legal professional ready to redefine what in-house legal counsel looks like? Join Tecknuovo, a deliberately different technology consultancy where legal advice isn't just reactive, it's integrated into every business decision, driving commercial value, and enabling agile operations across our scaling business. This isn … t your typical legal role Forget siloed legal departments. As our Legal Counsel, you'll be at the heart of business operations, working face-to-face with our London team 4 days a week, embedded within our innovative Business Operations Hub. You'll report directly to our Chief Legal & Sustainability Officer and have the unique opportunity to build the … What makes this opportunity special? Business Integration : Your legal expertise directly shapes commercial strategy and day-to-day operations Growth Pathway : Perfect stepping stone for ambitious lawyers eyeing Head of Legal positions Diverse Portfolio : From cutting-edge IP and AI compliance to commercial contracts and employment law Agile Environment : Work with cross-functional teams in a fast-paced, innovation More ❯

Product Analytics function. You will define the vision, scale a high-performing team, and ensure data-driven insights drive product strategy and business growth. This role requires a mix of technical depth, leadership excellence, and the ability to turn data into clear, actionable narratives for senior stakeholders. Key Responsibilities Team Leadership & Growth Lead and expand the Product Analytics team … across multiple domains and global locations. Hire, coach, and develop analysts into effective data storytellers who deliver actionable insights. Foster a culture of ownership, collaboration, and high performance. Analytics Strategy & Execution Define and execute the analytics strategy, making data a competitive advantage. Partner with senior leadership to ensure analytics directly influence business and product direction. … into product planning and execution. What We’re Looking For Experience Advanced degree in a quantitative field (Engineering, Computer Science, Economics, Data Science, Mathematics, or related). 8+ years of professional experience in analytics roles, preferably in technology. 3+ years of direct people management experience in building and scaling analytics teams. Proven track record leading cross-functional analytics More ❯

Product Analytics function. You will define the vision, scale a high-performing team, and ensure data-driven insights drive product strategy and business growth. This role requires a mix of technical depth, leadership excellence, and the ability to turn data into clear, actionable narratives for senior stakeholders. Key Responsibilities Team Leadership & Growth Lead and expand the Product Analytics team … across multiple domains and global locations. Hire, coach, and develop analysts into effective data storytellers who deliver actionable insights. Foster a culture of ownership, collaboration, and high performance. Analytics Strategy & Execution Define and execute the analytics strategy, making data a competitive advantage. Partner with senior leadership to ensure analytics directly influence business and product direction. … into product planning and execution. What We’re Looking For Experience Advanced degree in a quantitative field (Engineering, Computer Science, Economics, Data Science, Mathematics, or related). 8+ years of professional experience in analytics roles, preferably in technology. 3+ years of direct people management experience in building and scaling analytics teams. Proven track record leading cross-functional analytics More ❯

Product Analytics function. You will define the vision, scale a high-performing team, and ensure data-driven insights drive product strategy and business growth. This role requires a mix of technical depth, leadership excellence, and the ability to turn data into clear, actionable narratives for senior stakeholders. Key Responsibilities Team Leadership & Growth Lead and expand the Product Analytics team … across multiple domains and global locations. Hire, coach, and develop analysts into effective data storytellers who deliver actionable insights. Foster a culture of ownership, collaboration, and high performance. Analytics Strategy & Execution Define and execute the analytics strategy, making data a competitive advantage. Partner with senior leadership to ensure analytics directly influence business and product direction. … into product planning and execution. What We’re Looking For Experience Advanced degree in a quantitative field (Engineering, Computer Science, Economics, Data Science, Mathematics, or related). 8+ years of professional experience in analytics roles, preferably in technology. 3+ years of direct people management experience in building and scaling analytics teams. Proven track record leading cross-functional analytics More ❯